Phlcityid Engagement and Outreach Worker - Philadelphia, United States - City of Philadelphia

City of Philadelphia
City of Philadelphia
Verified Company
Philadelphia, United States

1 week ago

Mark Lane

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Mark Lane

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Description

Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career.

From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here.

With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else.

We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel.

If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.


_ What we offer_
-
Impact:


  • The work you do here matters to millions.

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Growth
  • Philadelphia is growing, why not grow with it?
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Diversity & Inclusion
  • Find a career in a place where everyone belongs.

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Benefits
  • We care about your wellbeing.

_ Agency Description_
The Managing Director manages and oversees the operations of the City.

Working with five Cabinet-level Deputies, operational oversight is divided into specific departmental clusters: Health and Human Services, Community and Culture, Community Services, Public Safety and Criminal Justice, and Transportation and Infrastructure.

The Community Services cluster oversees a number of outward-facing programs that provide services directly to the public.

These offices and programs focus on enhancing quality of life and improving how citizens engage with their communities and their city government.


Essential Functions

  • Develop, contribute and assist the implementation of community outreach and engagement plan to reach vulnerable communities.
  • Attend community meetings and events to provide information about and promote the Municipal ID.
  • Implement and support Municipal ID team organizing educational and outreach materials.
  • Develop, promote and maintain effective relations with key influencers and a variety of community organizations and partner agencies.
  • Support walkins and schedule appointments for Municipal ID applicants in person and via web.
  • Ensures and verify that all paperwork for the applicants is completed in a neat and orderly manner until the requesting criteria is met.
  • Conduct outreach to potential partner organizations for the Municipal ID so ID cardholders would be able to access services, benefits, and discounts through utilization of the Municipal ID Manage and develop engagement and outreach metrics.
  • Additional duties may be required. Municipal ID Program Manager reserves the right to assign or reassign essential functions and responsibilities to this job at any time.

Competencies, Knowledge, Skills and Abilities

  • Excellent relationshipbuilding, including an ability to connect with people from all backgrounds and walks of life.
  • Ability to communicate in a clear and concise manner, both verbally and in writing
  • Superior oral and written communication skills, including creative writing and editing skills.
  • Ability to work with all levels of staff, inside and outside the City permits.
  • Ability to work independently as part of a team, exercising a high degree of initiative to accomplish tasks and solve problems.
  • Awareness and understanding of the challenges vulnerable populations face.
  • Awareness of diverse cultures of the residents of Philadelphia.
  • Ability to communicate with diverse groups.
  • Values and encourages diversity of thought, background, and perspective.
  • Strong experience and fluency in MS Office software programs, including Word, Excel, and PowerPoint.
  • Ability to prioritize and follow up while meeting deadlines.
  • Ability to engage, motivate, and inspire others.
  • Willingness to work evenings and weekends.
  • Highly professional demeanor
  • Strong attention to detail
  • Bilingual or multilingual strongly preferred (Languages needed: Spanish, Portuguese Mandarin, Chinese, Russian).

Qualifications

  • Associate degree or equivalent, plus two years of experience working with diverse communities
  • Must be able to walk and stand for extended periods of time
  • Driver's License required
  • Must be flexible and willing to travel (citywide)
  • Computer skills are essential

Salary Range:
$33,167 - $49,740


Discover the Perks of Being a City of Philadelphia Employee:


  • Transportation: City employees get unlimited
    FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
  • Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
  • We offer Comprehensive health coverage for employees and their eligible dependents.
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive
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