- Identify, define, and establish key performance metrics and indicators relevant to the organization's goals and objectives.
- Develop data collection methodologies and systems to gather accurate and reliable metrics.
- Collect and analyze data from various sources, ensuring data integrity and accuracy.
- Prepare comprehensive reports, dashboards, and presentations to effectively communicate metric findings to stakeholders and management.
- Collaborate with cross-functional teams to understand data requirements and align metrics with business objectives.
- Conduct process analysis to identify inefficiencies, bottlenecks, and areas for improvement.
- Recommend and implement process improvements to enhance operational efficiency, quality, and customer satisfaction.
- Collaborate with teams to ensure the successful implementation of process changes and monitor their effectiveness.
- Continuously monitor and evaluate service delivery processes to identify opportunities for improvement and optimize customer experience.
- Contribute to the development and implementation of quality assurance and quality control measures to ensure adherence to established standards.
- Conduct quality inspections, identify defects or deviations, and recommend corrective actions to maintain high-quality standards.
- Stay updated with industry best practices, emerging trends, and technologies related to metrics analysis, process improvement, and quality assurance.
- Bachelor's Degree and 8 years of relevant experience, equivalent combinations of education, certifications, and experience will be considered.
- Required Certifications: DoD 8570 IAT II prior to start date
- Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a Polygraph
- Proven experience in metrics analysis, reporting, process improvement, and quality assurance.
- Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
- Proficient in data visualization techniques and tools to effectively present findings.
- Solid understanding of process analysis methodologies and continuous improvement concepts.
- Knowledge of quality assurance principles, methodologies, and best practices.
- Excellent communication and presentation skills to convey complex information to both technical and non-technical stakeholders.
- Strong problem-solving skills with the ability to think critically and propose innovative solutions.
- Detail-oriented with a strong focus on data accuracy and attention to detail.
- Proficient in using data analysis software, spreadsheet applications, and business intelligence tools.
- Ability to work independently as well as collaboratively in a team environment.
- Bolling AFB, Washington D.C.
- Reston, VA
- Colorado Springs, CO
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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Cyber Watch Floor Data Analyst - Colorado Springs, United States - General Dynamics Information Technology
Description
Req ID: RQ173882
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
Job Family: Data Analysis
Skills:
Data Analysis,Performance Metrics,Process Improvements
Certifications:
CompTIA - Security+ - CompTIA
Experience:
8 + years of related experience
US Citizenship Required:
Yes
Job Description:
At GDIT, people are our differentiator. As a Data Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to identify, define, collect, and report on key performance metrics to drive data-based decision making and continuous improvement across the organization.
HOW A DATA ANALYST WILL MAKE AN IMPACT
WHAT YOU'LL NEED TO SUCCEED:
Required Skills and Abilities:
Location: On Customer Site
GDIT IS YOUR PLACE:
The likely salary range for this position is $128,000 - $192,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.