Front Desk Receptionist - Oceanside, United States - Reddy Care Physical Therapy

Description

We are currently seeking a dedicated, detail-oriented front desk medical receptionist to join our Oceanside Clinic, who can also help out on the floor as a physical therapy aide.

This combination is the perfect role for someone interested in learning more about the field of physical therapy + get great hands-on patient experience

At the core of the role, we are looking for a receptionist who can provide great customer service


Responsibilities include:

• Greet and welcome all patients who enter the clinic.
• Communicate the importance of physical and occupational therapy to our patients.
• Answer incoming calls promptly and in a customer service friendly manner. The office receives calls on a daily basis handled by a team of care coordinators
• Encourage patients to keep their appointments, limiting cancellations.
• Schedule appointments for new and returning patients.
• Complete new patient registration.
• Collect applicable payments.
• Responsible for scanning, importing and handling faxes from doctor offices
• Coordinate with patients, therapists, and as required the insurance team, billing team and home care scheduling team
• Manage the physical therapists and occupational therapists schedules.
• Assist patients with exercises
• Maintaining the general organization of the clinic.
• Assist with patient flow within the facility as per the direction of the Physical Therapist, Occupational Therapist or Physical Therapist Assistant.

What you will need:

• Must live within 30 minutes driving distance from the Oceanside office
• Excellent customer service skills and a compassion for helping people
• Proficient using an EMR and quick to learn different computer programs
• Experience with managing a multi line phone system
• Selfdirected with organizing skills
• Can accurately handle patient scheduling/management
• Punctual and stable work schedule
• Medical reception experience is a plus

About Us
Established in 2003, Reddy Care Physical & Occupational Therapy has been featured on the Inc. 5000 list of the fastest growing companies.

We were able to achieve this by offering a hybrid business model with outpatient clinics and outpatient home therapy, which was established in 2010.

Our outpatient clinics are located in Great Neck, Farmingdale, North Shore Towers, Woodbury, Deer Park, Bayside, Oceanside, Bay Shore, Amityville and NYC.

Our strategy is to utilize this model to expand our footprint in the tri-state area, keeping in mind the future growth trajectory of Physical and Occupational Therapy.

With this growth comes new opportunities for employees. Our expert team of therapists and administrative staff have been a large reason for our growth. Our goal is to provide our staff members stability, safety, and progressive learning environment.

These team members are dedicated to ensuring that our clinical staff have a constant lead staff member that can be available at all times to support all aspects of their clinical experience.

Our vision is to continue to establish outpatient facilities, outpatient home therapy and the highest level of clinical decision making for our patients.

Job Type:
Part-time


Pay:
$ $23.00 per hour


Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Ability to Relocate:

• Oceanside, NY: Relocate before starting work (required)

Work Location:
In person