Product Specialist Online Banking Home Office - Livingston Wheeler, NM, United States - Nexus Innovations
Description
We are currently seeking employees (m/f/d) for a permanent position with our client, Livingston Wheeler, NM.Our client is a leading financial institution known for its high standard of customer service and use of cutting-edge banking technology.
The employees play a crucial role in driving the company's growth through their strong focus on providing exceptional service. We are looking for a motivated individual to join the team as a Service Agent (m/f/d) for online banking.THIS POSITION CAN BE PERFORMED REMOTELY - within a radius of approximately 100 km from Berlin.
Responsibilities:
The main focus of this role is to provide optimal support to bank customers and prospects through competent and needs-based services.
As a Service Agent (m/f/d), you will handle incoming inquiries from private customers and prospects and process requested banking services.
You will also provide general information on all bank products and handle complaints and grievances.Requirements:
- Previous experience in administrative roles
- Strong verbal communication skills
- Good knowledge of computers
- Customer serviceoriented attitude
- Responsible and dedicated
- Structured and goaloriented work approach
- Flexibility with working hours
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