- Handle customer complaints as necessary
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Connect with the housekeeping department to ensure guest accommodations are ready
- Has experience answering telephone calls and troubleshooting stressful situations
- Must have graduated high school, received a GED or equivalent
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- 1+ year of hotel industry experience or related job preferred
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Hotel Night Auditor Part-Time
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Homewood Suites Phoenix Metro Center Phoenix, United States Part timeDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
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Hotel Night Auditor Part-Time
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Homewood Suites Phoenix Metro Center Phoenix, United States Part time· Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...
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Hotel Night Auditor Part-Time
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Homewood Suites Phoenix Metro Center Phoenix, United States Part timeJob Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...
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Soliant Phoenix, United States Part timeMinimum 1+ years occupational therapy experience required. · Location: Phoenix, AZ 85008 · Contract Term: 2024/2025 School Year · Job Description: We are excited to offer a part-time opportunity for a Certified Occupational Therapy Assistant (COTA) to join our team for the 2024/2 ...
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Hotel Night Auditor Part-time
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Hotel Resource Phoenix, United States Part time**Other** · **Bartender- Part Time** · Bartender- Part Time Benchmark Rise Uptown Hotel Phoenix AZ · **Bartender- Part Time** · **Company:** · Benchmark Rise Uptown Hotel · **Location:** · US · **Category:** · Other · **Degrees Required:** · Not Specified · **Employme ...
Hotel Night Auditor Part-Time - Phoenix, United States - Homewood Suites Phoenix Metro Center
Description
Job Description
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application todayResponsibilities:Find us off I-17, 20 minutes from Phoenix Sky Harbor International Airport and downtown. You'll be 10 minutes from Arizona State University West and 20 minutes from Grand Canyon University.