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Client Relationship Manager
1 week ago
HUB International East Longmeadow, United StatesAbout HUB · About HUB · Join our Stevie Award Winning Team at HUB International · When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, ...
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Dealer Relationship Manager
1 week ago
Santander Holdings USA Inc Hartford, United States Full timeDealer Relationship Manager - Fairfield & New Haven, CTHartford, United States of AmericaThis is an outside sales position that requires the representative to be physically living in the vicinity of Fairfield, CT or New Haven, CT for business needs. Before applying, please keep i ...
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Relationship Manager
3 weeks ago
USI Insurance Services Chicopee, United StatesGeneral Description: · Responsible for day-to-day servicing, client satisfaction, and retention of DCC investment advisory clients. Consult with clients on fiduciary oversight, industry trends, compliance, plan design, and operational processes. Provide guidance on service enhanc ...
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Business Relationship Manager
3 weeks ago
Center for Human Development Springfield, United StatesThe Relationship Manager builds and maintains a working relationship between the business operations partners and information technology. The RM provides guidance and advice, building rapport, and trust. The RM provides quick responses to inquiries and performs research and analy ...
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Stellar Enterprises Somers, United StatesAbout Saturn Petcare GmbH: · We consider pets as full-fledged family members. Whether it's wet food, snacks, dry or dairy products for dogs and cats - with over 30 years of experience, state-of-the-art machinery and our nearly Now applyemployees at three locations (Germany, Nethe ...
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Business Banking Relationship Manager
1 week ago
Webster Bank Hartford, United StatesIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial ban ...
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Client Relationship Manager
2 weeks ago
Pioneer Valley Financial Group Ludlow, United StatesRelationship Manager · Summary of Responsibilities: · PV Financial Group is seeking a local, community-minded and driven individual to join our growing financial planning firm. · This position provides exceptional customer service to the firm's clients to facilitate engagement ...
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UBS Hartford, United StatesUnited States - Connecticut, United States - New Jersey, United States - New York · - Financial Advisors · - Global Wealth Management · **Job Reference #** · BR · **City** · - Hartford, Weehawken, White Plains · **Job Type** · - Full Time · **Your role** · - Are you a great commu ...
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Client Relationship Manager
3 weeks ago
Pioneer Valley Financial Group Ludlow, United StatesRelationship Manager · Summary of Responsibilities: · PV Financial Group is seeking a local, community-minded and driven individual to join our growing financial planning firm. · This position provides exceptional customer service to the firms clients to facilitate engagemen ...
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Client Relationship Manager
3 weeks ago
Pioneer Valley Financial Group Ludlow, United StatesRelationship Manager · Summary of Responsibilities: · PV Financial Group is seeking a local, community-minded and driven individual to join our growing financial planning firm. · This position provides exceptional customer service to the firm's clients to facilitate engagement a ...
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Customer Service and Marketing Manager
2 weeks ago
CG Family Foods Agawam, United States**JOB TITLE**: CUSTOMER SERVICE AND MARKETING MANAGER · **DEPARTMENT**: SUPPLY CHAIN OPERATIONS · **REPORTS TO**: DIRECTOR OF SUPPLY CHAIN OPERATIONS · **EFFECTIVE DATE**: May 1, 2024 · **SUMMARY**: · Qualified Individual fills a key role of being the right-hand of the Vice Presi ...
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Supply Chain Logistics Manager
1 week ago
Diana's Bakery Agawam, United StatesJob Summary: · The primary purpose is to lead all aspects of production scheduling / rolling year forecasting, of the plant. This includes managing the Supply Chain for Diana's Bakery including logistics, warehousing, purchasing, inventory control and customer service. The Manage ...
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Junior Buyer/ Planner
3 weeks ago
Belt Technologies, Inc. Agawam, United States**JOB RATING SPECIFICATION** · **BELT TECHNOLOGIES** · DEPT. · GRADE · **JOB NAME ** **JUNIOR BUYER / PLANNER** · **JOB DESCRIPTION**: · Reports directly to the Materials Manager. · **Skills**: · - Computer - Ability to learn and work with MS software and Industrios. Must be prof ...
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Vice President, Lead Consultant
1 week ago
Aon Corporation Agawam, United StatesPosting Description: · **Vice President, Lead Consultant** · As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon Consumer Benefit Solutions business in New England/New York. · While ...
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FusionWorks Newtown, United StatesWe as an Employer · Are you ready for a revolution in data protection and compliance? Join Proliance and be a part of shaping a secure digital business world. Our name says it all - Professional Compliance is our mission, and we strive to provide understandable and actionable sol ...
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Relationship Manager
3 weeks ago
USI Holdings Corporation Glastonbury, United StatesGeneral Description: Responsible for day-to-day servicing, client satisfaction, and retention of DCC investment advisory clients. Consult with clients on fiduciary oversight, industry trends, compliance, plan design, and operational processes. Provide guidance on service enhancem ...
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SilverLinx Hadley, United StatesHadley is part of UniCredit, a pan-European commercial bank. Our goal is to support society in its development by providing our corporate and private clients worldwide with the best solutions and unleashing their potential, as well as that of our employees. Our actions are guided ...
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Relationship Manager
1 week ago
USI Insurance Services Glastonbury, United StatesGeneral Description: · Responsible for day-to-day servicing, client satisfaction, and retention of DCC investment advisory clients. Consult with clients on fiduciary oversight, industry trends, compliance, plan design, and operational processes. Provide guidance on service enhanc ...
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Purchasing Manager
3 days ago
Cadrex Agawam Agawam, United States: · **OVERVIEW** · Cadrex is searching for a Purchasing Manager who will be responsible for overseeing all aspects of the procurement process, including sourcing, negotiations, supplier management, and contract administration. Your strong analytical skills, negotiation abilities, ...
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Customer Experience Specialist I
1 week ago
Thermo Fisher Scientific Agawam, United StatesCustomer Experience Specialist ILocation: Agawam, MA · Schedule: mid-shift, 11am - 7pm (may vary slightly based on need) · The Production Customer Support Specialist will be supporting the activities around the operational management and maintenance of customer-specific requireme ...
Business Relationship Manager - Springfield, United States - Center for Human Development
Description
The Relationship Manager builds and maintains a working relationship between the business operations partners and information technology. The RM provides guidance and advice, building rapport, and trust.The RM provides quick responses to inquiries and performs research and analysis as asked working on behalf of both groups.
The role of the Relationship Manager is critical to ensuring alignment and understanding is achieved.This role is an extension of the CIO/IT Organization, acting as liaison and bridges and facilitates communication and understanding between the business and IT.
The RM is responsible for understanding the overarching business model as well as the intricacies and nuances of the business areas.
The RM has Healthcare experience and knowledge and can speak in terms understood by the business and IT. The RM equally has technical knowledge and ability and can be the translating partner between parties.Responsible Helps develop business cases that effectively illustrate the value of the project.
Helps with prioritization of the solution requested and might recommend that the project be broken into smaller deliverable phases to achieve quicker value to market and business use and important feedbackThe RM works also to ensure that the projects align with the technology that best provides maximum return on investment and helps directs IT strategy in support of the overall business goals.
RM may sponsor demo sessions with the Operations area to give frequent and periodic demoes of coming functionality - showing UI/UX designs and prototypes, sample report / screen layouts, demo partially working code.
After a project is delivered, the RM will be involved in the Release Notes, Product showcase, Education of users and rollout.
Conducts satisfaction survey and a readout to management on the project's overall success. This includes a demonstration of Cost / Benefit predictions and the actual predicted value. The RM would sponsor a Release or Phase 2 of the project to adjust functionality to achieve complete satisfaction.The Relationship Manager is an advocate of workflow efficiency who looks for ways to streamline processes that are not working smoothly or efficientlyRelationship Manager will review business requests and provide analysis on potential different solutions.
Ensure standard operations are running effectively and these reports or measures would highlight and prevent "negative outcomes".Skills and QualificationsBachelor's degree in IT or Related fields.5+ years of experience as a PM, BA or SA or Scrum Master.
Expert at ExcelPMP or Safe Agile certification as an Agilist.Has worked in a:
Software Firm - in Customer Service or a large firm's L1/L2 support organization.
Has been "on the front-line" to deliver results.
Has worked at a consulting firm or in a consulting capacity.
Understands the SDLC.Ability to build a project roadmap or portfolio.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
