Food & Beverage Manager - Windsor Locks, United States - DoubleTree Hotel/Bradley International Airport

DoubleTree Hotel/Bradley International Airport

Verified Company

Windsor Locks, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Basic Function:
Ensures guest satisfaction through the efficient operation of the restaurant/café. Trains, supervises, and motivates staff while promoting quality of service and a sense of teamwork.

Essential Duties:

Supervises all front house restaurant staff; responsible for hiring, training, and administering annual performance reviews.
Coordinates scheduling of staff using forecast from Front Desk and prior history.
Prepares and conducts Pre-Meal discussion of policy for each shift.
Sets standards for sidework duties and ensures that all sidework is completed prior to the end of the server's shift.
Reports unsatisfactory food or beverage(s) output to Executive Chef and/or F&B Director.
Makes positive suggestions to management concerning improvements in restaurant operations/area.
Supervises cashier closeout for shift ensuring proper reconciliation of revenues.
Assists in overall menu and labor cost control and in the achievement of forecasted budgets.
Enforces all standards of sanitation and cleanliness in Dining area. Maintains uniform and hygiene standards of staff.
Prepares monthly Menu Abstract for home office by checking and compiling daily POS System runs of food items purchased.
Continually walks the floor soliciting guest comments.

Other Duties:

Assists staff in greeting guests, busing, and setup during peak hours.
Oversees room service operation and may assist in scheduling, reviews, etc.
Performs other duties as assigned by management.
Oversee Banquet Department as needed
Work MOD shifts

Essential Requirements:

Minimum 13 years restaurant experience as Server, Busperson, Cashier, Host/Hostess, Maitre D, etc.
Good understanding of the operations of all hotel Food and Beverage services.
One to two years previous supervisory experience.
Excellent interpersonal and communication skills both written and verbal.
Must be able to work long hours hours per week) and manage several simultaneous activities. Subject to exposure to wet floors, temperature extremes and excessive noise.
Requires bending, climbing, reaching, standing, walking, sitting, typing, grasping, repetitive motions. May be required to lift objects of up to 40 pounds on occasion.
Must possess a strong sense of cost control procedures and techniques.
Maintains personal cleanliness and appears wellgroomed at all times.

Training Needs: