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Charlotte

    Senior Experiential Operations Coordinator - Charlotte, United States - CSM

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    Description

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact.

    We support our employees' professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world.

    What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at Wasserman.

    Join our team today


    Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale.

    We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.


    Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture.

    Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable.


    Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

    For more information, please visit


    WHAT YOU WILL BE DOING
    We are seeking a dynamic and eager Senior Experiential Operations Coordinator to join our team.

    The ideal candidate will be responsible for supporting and leading the planning, development, and execution of experiential marketing projects and events.

    They will possess and learn a keen understanding of consumer behavior, trends, and the ability to create immersive experiences that resonate with target audiences.


    This role requires a self-starter with an inquisitive mind, organization skills, attention to detail, and the ability to manage multiple projects and tasks simultaneously.


    Responsibilities:

    • Partner with project managers and clients to help execute project objectives, scope, and deliverables
    • Identify and negotiate contracts with vendors, suppliers, and partners
    • Coordinate logistics, including venue selection, catering, equipment rentals, and transportation
    • Assist project managers with budgets and financial tracking for events
    • Lead onsite operations for assigned projects: Manage assigned crew to ensure proper instruction and equipment is provided for the successful execution of the event
    • Incorporate new ideas and innovations into project strategies by staying informed on industry trends, emerging technologies, and best practices in experiential marketing
    • Define key performance indicators (KPIs) and metrics to evaluate the success of experiential marketing initiatives. Analyze data and provide actionable insights to optimize future campaigns
    • Partner with the Logistics and Operations department to prep activation and load materials for transportation
    • Assist with the unloading, assembling, set up, and breakdown process for event activation
    • Inventory asset management
    • Occasionally drive box trucks or small pickup trucks and trailers
    • Maintain high standards of quality throughout the project lifecycle. Conduct post-event evaluations to assess performance and gather insights for future improvements

    THE SKILLS AND EXPERIENCE YOU NEED

    • Associate degree in Marketing, Communications, Business Administration, or a related field
    • 2 years proven experience in Live Event support, Marketing, Production, and/or Operations, preferably in experiential marketing or event management
    • Strong communication, creative thinking, and problem solving skills
    • Exceptional organizational abilities and attention to detail
    • Willingness to learn project management tools and software
    • Ability to thrive in a fast-paced environment and adapt to changing priorities
    • Flexibility to travel and work outside of regular business hours, as needed
    • Ability to travel up to 65% of the time, mostly weekends and some holidays
    • Ability to prioritize work remotely and in office
    • Ability to use power tools and operate forklifts (upon training)
    • General knowledge of A/V/L production equipment
    • Ability to lift at least 50 lbs
    • Ability to supervise a crew of 1-10 people
    • Ability to adapt to new people, demands, and fast paced environments


    Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.



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