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    Account Representative - Chicago, United States - MMC Inc

    MMC Inc
    MMC Inc Chicago, United States

    3 weeks ago

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    Description


    This job was posted by : For more information, please see: Are you looking to expand your commercial lines experience with a global organization that fosters career growth? If so, Marsh has an opportunity to join the organization as an Account Representative in ourChicago office.

    What can you expect?

    This position is critical to successfully support Marsh client of all sized from middle market to publicly traded companies
    You will work closely with Associated Account Executives and Account Executives and provide support to help clients coordinate solutions, manage accounts, obtain advice, administer programs, and perform other duties as assigned
    You will be expected to go through on the job, computer-based and in-person training for day-to-day insurance service tasks and renewal cycle
    Taking the lead on tasks include gathering exposure data in Excel, prefilling renewal applications, putting together loss summaries in excel, renewing certificates and auto insurance cards, managing billing and payment reconciliation, policy review and transmittals, and endorsements review, track, and transmittal
    Work alongside highly experienced colleagues to gain experience and skill sets for professional growth
    You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace
    You will be doing impactful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

    What is in it for you?

    A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
    A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
    Competitive pay, and full benefits package - effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)
    Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
    Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

    We will count on you to:
    Support Associate Account Executive and Account Executives pertaining to client insurance programs and daily services
    Collaborate with Associate Account Executives and Account Executive to drive business and retention, and improve the client experience throughout the proposal and renewal process
    Facilitate claim notifications, contract and audit reviews, and follow up regarding endorsements, policy issuance, extensions and cancellations, and escalate concerns to direct manager or client team, as appropriate
    Monitor the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards
    Monitor the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database
    Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention
    Respond directly to simple and moderately difficult client questions and requests, and solicit assistance from Associate Account Executive and Account Executive as needed
    Ensure all client information is collected, reviewed, updated, and communicated to placement team for optimal program solutions and pricing
    Participate in RFP and new client onboarding as needed
    Coordinate meetings with clients and insurers throughout the renewal cycle as necessary


    What you need to have:
    HS Diploma or equivalent
    Minimum of 2 years\' experience in insurance, ideally in Property & Casualty
    P&C broker license, or ability to obtain one within 90 days of hire
    Strong Excel proficiency and working knowledge of the MS Office Suite
    Exceptional interpersonal skills coupled with strong written and verbal communications
    Excellent organizational and time management skills; must be a self-starter, proactive, responsive, and resourceful
    Must have keen attention to detail with a focus on accuracy


    What makes you stand out:
    Bachelor\'s degree
    Experience in serving clients in the healthcare, senior living, and long-term care sectors
    Ability to work in a team environment

    Marsh is the world\'s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-dri
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