Lead Concierge - Burlington, United States - Silver Shield Inc.

Silver Shield Inc.
Silver Shield Inc.
Verified Company
Burlington, United States

3 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Silver Shield currently seeking a friendly and professional Concierge Supervisor to join our team.

As a Concierge Supervisor, you will be the first point of contact for guests and visitors, providing exceptional customer service and ensuring a positive experience.

Your main responsibilities will include assisting guests and directing traffic in a secured fenced in area.


Duties:


  • The Shift Supervisor assists clients and guests, ensuring that their requests are met
  • They coordinate the nonemployees and guests, by greeting, managing, maintaining security, and coordinating the operations of the client care team
  • The Shift Supervisor orients clients to the program and engages clients in services, protects client rights, promotes client and coworker safety and clarify facility rules
  • Supervise all staff activities to ensure adherence to policy and procedures
  • Ensures proper documentation of activities
  • Monitor building and parking lot safety
  • Make scheduled rounds of assigned areas to safeguard clients and property
  • Oversee client participation in daily program activities
  • Provide optimal customer service
  • Drive agency vehicles to transport clients, if assigned
  • Provide emergency response; including crisis management, first aid, CPR and fire response as needed
  • Complete Incident Reports as outlined by client

Experience:


  • The position requires a high school degree or GED with at least two years of relevant experience
  • Required Education High School


If you are passionate about providing exceptional service join our team here at Silver Shield for a fun face paced atmosphere.


Note:
This is a paid position.


Job Types:
Full-time, Contract


Pay:
$ $25.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Morning shift
  • Weekends as needed

Ability to Relocate:

  • Burlington, NJ: Relocate before starting work (required)

Work Location:
In person
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