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    patient registration interviewer - Alamogordo, NM , USA, United States - Gerald Champion Regional Medical Center

    Gerald Champion Regional Medical Center
    Gerald Champion Regional Medical Center Alamogordo, NM , USA, United States

    3 weeks ago

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    Description

    • Registers all patients to the hospital in accordance with the procedures.
    • Verifies all outpatient surgeries, admissions, and diagnostic testing have proper authorization.
    • Accurately registers arriving patients who have been referred by a physician for treatment and or diagnostic testing.
    • Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information.
    • Obtains all required signed documents from patients (i.e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.)
    • Demonstrates accurate use of insurance verification tools (i.e. Passport Next Bar/OneSource, NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.)
    • Accurately scans all required documents into patient's account.
    • Thorough description of registration events in account notes.
    • Schedules patient for all services required in centralized scheduling with use of proper phone etiquette and customer service.
    • Accurately complete Advanced Beneficiary (medical necessity) checks on patients as required.
    • Accurately complete Medicare Secondary Payer questionnaire as required.
    • Accepts patients in order of arrival with the exception of emergency, scheduled appointments or stat cases which have priority.
    • Verifies insurance benefits, notifies patient of their financial responsibility at time of service.
    • Collects payments on patient accounts at time of service and on other outstanding patient accounts.
    • Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary.
    • Balances designated cash drawer at end of shift.
    • Assists patients with insurance, billing and other inquiries they might have pertaining to their hospital account.
    *


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