-
Customer Service Rep
3 weeks ago
Applied Industrial Technologies Fontana, United States** Customer Service Rep / Inside Sales** · Location: Fontana, CA, US, 92337 · Company: 1120-Applied Industrial Technologies Customer service professionalsdont pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do fa ...
-
Customer Service Rep(08448)
4 weeks ago
Domino's Franchise Fontana, United StatesJob Description Job Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and ...
-
Customer Service Rep(08448)
1 week ago
Domino's Pizza LLC Fontana, United StatesJOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approxim Customer Service, Suite, Serv ...
-
Customer Service Rep 2nd Shift
3 weeks ago
GEODIS Group Fontana, United States** Customer Service Rep **2nd Shift**** · **Job Category****:** Operations **Requisition Number****:** CUSTO022897 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as ...
-
Regional Operations Support Coordinator
2 weeks ago
Zurn Elkay Fontana, United StatesRegional Operations Support Coordinator · The Company · Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving ba ...
-
Sales Manager Trainee
1 week ago
CPM San Bernardino Fontana, United StatesWe are seeking a candidate with a background in project management/direct marketing to join our team as a Sales Manager Trainee . We are looking to add 4-5 new consultants to our team. You will be responsible for helping customers by providing product and service information and ...
-
Customer Service Representative
6 days ago
TopBuild Fontana, United StatesWe are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you'll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity. · Job Description ...
-
Customer Service Representative
3 weeks ago
Wastequip Fontana, United States** Customer Service Representative (Inside Parts Sales)** · **Job Category****:** Operations **Requisition Number****:** CUSTO006674 Showing 1 location **Job Details** · **Description** · Wastequip is recruiting for a Customer Service Rep / Inside Parts Sales role to support t ...
-
Full Time Retail Associate
2 weeks ago
Red Wing Shoe Fontana, United States Full time**Full Time Retail Associate (FT)** · Fontana, CA, USA · Full-time · **Company Description** · NEW HOURLY RANGE $16.50 to $19.50 hour plus commissions, based on qualifications. · Every day, our Retail Associates deliver on our long-standing tradition of providing premium pro ...
-
Outside Parts Sales
3 weeks ago
TEC Equipment Fontana, United StatesAbout Us · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-du ...
-
Full Time Retail Associate
3 weeks ago
Red Wing Shoe Fontana, United States Full time**Full Time Retail Associate (FT) NEW STARTING PAY RANGE** · Fontana, CA, USA · Full-time · **Company Description** · NEW HOURLY RANGE $16.50 to $19.50 hour plus commissions, based on qualifications. · *To promote employee health and safety, and consistent with legal and pub ...
-
Full Time Retail Associate
2 days ago
Red Wing Shoe Fontana, United States Full time**Full Time Retail Associate (FT) NEW STARTING PAY RANGE** · * Fontana, CA, USA · * Full-time · **Company Description** · NEW HOURLY RANGE $16.50 to $19.50 hour plus commissions, based on qualifications. · *To promote employee health and safety, and consistent with legal and publ ...
-
Dealer Services Coordinator II
3 weeks ago
Cox Enterprises Fontana, United States**Primary Location:** 10700 Beech Ave , Fontana , CA , US **Dealer Services Coordinator II** · VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND REL ...
-
Outside Parts Sales
1 week ago
TEC Equipment Fontana, United StatesAbout Us: · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-d ...
-
Outside Parts Sales
4 days ago
TEC Equipment Fontana, United StatesAbout Us · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-dut ...
-
Outside Parts Sales
2 days ago
TEC Equipment Fontana, United StatesAbout Us · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-du ...
-
Customer Service Representative
4 weeks ago
UFP Industries, Inc. Prairie du Chien, United StatesUFP Industries, Inc. - JobID: R9094 [Customer Service Representative] As a Customer Service Rep at UFP Industries, you'll: Develop and maintain positive account relationships; Function as an in-store customer service contact to meet customer expectations and increase profits; Ens ...
-
Retail Scan Associate
1 week ago
ScanScape Prairie du Chien, United StatesBeing a shopper yourself, you know stores are packed with products ScanScape visits a variety of stores, not to shop, but to collect information on the products it sells. Our Retail Scan Associates scan barcodes for products in areas of the store that need to be analyzed. This da ...
-
Retail Scan Associate
1 week ago
Scan Scape Prairie du Chien, United StatesBeing a shopper yourself, you know stores are packed with products ScanScape visits a variety of stores, not to shop, but to collect information on the products it sells. Our Retail Scan Associates scan barcodes for products in areas of the store that need to be analyzed. This da ...
-
Call Center Agent
2 weeks ago
Radius Holdings LLC. Decorah, United StatesJob Description · Job DescriptionJob Summary: · Base Pay + Bonus and commission each month ($1,000-$2,000) · Full Time schedule Monday-Friday (Flexible Hrs) · On the job-PAID training program for someone who wants to grow, learn and be successful · Responsibilities and Duties: · ...
Customer Service Rep $17.75 - Fontana, United States - GEODIS Group
Description
** Customer Service Rep **$17.75 HR****
**Job Category****:** Operations **Requisition Number****:** CUSTO17509 Showing 1 location **Job Details**
**Description**
**Summary:**
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous and effective manner.
**Job Duties** : -
Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action
**Requirements:**
High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
**Environment:**
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and is regularly exposed to ambient lighting and temperate climate conditions. The employee may be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.
**Skills**
**Education**
**Experience**