Auction Manager - Shrewsbury, United States - Altec Industries, Inc.

Altec Industries, Inc.

Verified Company

Shrewsbury, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Join Altec?

Major Responsibilities_:
_

Recommends or manages the staffing process, such as scheduling and hiring to ensure levels are sufficient; holds associates accountable for work quality, performance and manage through developing and communicating excellent standards of service
Meet departmental goals for productivity, quality and on time delivery
Receive, answer, distribute and organize customer inquiries
Create and Manage team Key Performance Indicators (KPI's)
Develop and implement a yearly Associate Training schedule
Assist and makes recommendations concerning Associate Career development
Address and resolve complaints to ensure customer satisfaction
Directs the compliance of staff with administrative policies and procedures
Leads and coaches JJ Kane associates and develops associates for their current and future positions within Altec
Establishes and maintains positive customer relationships
Leads team in the promotion of all aspects of JJ Kane with new and existing customers and proactively develops JJ Kane opportunities
Tracks Key Performance Indicators and manages performance to objectives provided by senior management
Supports and establishes effective workflow processes and systems to ensure continued improvement, growth and customer satisfaction within the organization; Manages other processes within their group
Effectively represents Team Altec; Communicates any customer needs/requests outside JJ Kane's scope to the appropriate Altec entity
All other duties as assigned

Education, Experience and Skills Required:

Bachelor's Degree
required:
Minimum five years related experience.
Ability to manage direct reports in multistate areas
Current valid driver's license
Mechanical aptitude, product or industry knowledge required
Excellent written and verbal communication skills
Must be able to work with team members and work with mínimal supervision

ALTEC VALUES
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Customer first:

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Enjoyment of work:

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Family:

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Financial stability:

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Integrity
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People are our greatest strength:

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Quality:

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Spiritual development:

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Teamwork

EEO Statement
Altec Industries, Inc.

and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law.

Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.