Full-time Assistant Warranty Administrator - East Peoria, United States - Uftring Automall

Uftring Automall
Uftring Automall
Verified Company
East Peoria, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Full time
Description

The Uftring Auto Group consists of eleven automotive franchises at six car dealerships in Peoria, East Peoria, Washington and North Pekin, Illinois.

There are many opportunities for growth in sales, service, finance and insurance, detail, accounting, parts, body shop and customer service.

Our organization also includes two detail facilities, car wash, accounting and marketing departments. Our goal is to exceed our customers' expectations every day with open communication, teamwork and extra effort. We strive to be good corporate citizens and regularly give back to the communities we serve.


Benefits- Solid and Stable Reputation Professional Work Environment Medical Insurance Plan with company participation Dental Insurance Plan with company participation Life Insurance Plan Short Term Disability Insurance Paid Vacations Paid Personal / Sick Days 401(k) Plan Attractive employee discounts on vehicles, parts & service Paid Holidays Paid time off for bereavement Uniforms and Uniform Maintenance Plan with company participation Safety Boot Reimbursement for qualifying positions On-Site Health Fairs Drug Free Environment Vehicle allowance (sales) Employee Recognition Program and Incentives Career Builder Bonus and Incentive Programs for qualifying positions Continual Advertising and Marketing Campaigns to generate traffic Quality Products from some of the largest automobile manufacturers in the world***
Responsibilities

  • Maintain relationship with factory representatives and staff members
  • Administer alternate transportation program
  • Stay well versed on warranty coverage
  • Maintain warranty receivables within factory and dealership guidelines
  • ALL warranty claim repair orders are to be closed upon submission
  • Maintain warranty rejection rate below zone average
  • Assume receptionist and cashiering duties as needed
  • Additional Service and Parts administrative duties as assigned
  • Review completed repair order
  • Compare labor operations to parts issued
  • Review flat rate to be charged
  • Resolve discrepancies
  • Calculate technician efficiency and productivity and maintain required summaries
  • Prepare warranty claims in accordance with procedures
  • Maintain campaign records

Qualifications

  • Some experience in an office setting
  • Efficient with computer
  • Able to get proper information from Advisors and Technicians when needed
  • Well versed with warranty coverage and guidelines
  • Detail oriented
  • Excellent organizational and communication skills
  • Basic technical background and understanding of mechanical repairs
  • Background in manufacturer warranty a plus
  • Knowledge of alternate transportation procedures

Hours
Monday through Friday: 8:00 a.m. until 4:30 p.m.

  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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