Veterinary Receptionist - Fontana, United States - Heritage Animal Hospital

Heritage Animal Hospital
Heritage Animal Hospital
Verified Company
Fontana, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
We are a family-owned small practice in the Inland Empire seeking to add an experienced Client Service Representative.

Our staff consists of 2 doctors, 5 RVTs, 4 VAs, 2 CSRs, and 1 Kennel Tech who strive to better themselves and those around them.


To do this we offer the following:

  • Continuing education
  • Support in expanding knowledge.
  • Room to grow within company
To provide the best care possible, we are a full-service animal hospital that offers:

  • Internal Medicine
  • Emergency medicine
  • Emergency surgery ranging from soft tissue to orthopedic surgery
  • Complete inhouse lab work courtesy of IDEXX
  • Out house lab with Antech
  • Radiology and radiology consults
  • CT Scan
  • Dentals
  • Dermatology
  • Ophthalmology
  • Orthopedic surgeon on staff
  • TPLO's
  • Fracture repairs
  • Full parameter monitoring system
  • Ultrasounds
  • Inhouse and online pharmacy
  • Cubex to log controlled substances accurately
  • Ezyvet operating scheduling system


As an CSR, you'll be vital in giving top-notch care to our patients, pet parents and helping to support our veterinary team.

Therefore we are looking for someone who feels confident to be placed into this role and perform the duties that include (but at not limited to):


  • A happy, positive and outgoing personality that is glad to engage with both clients and other staff members.
  • Someone who exhibits a thirst for knowledge and wants to continually grow within themselves as well as within the company.
  • Keep detailed medical records.
  • Keeping a clean and tidy working area.
  • Confidence in explaining the why behind medical recommendations (with training).
  • Excellent communication both written and verbal.
To be successful in this role, you should have the following experience:

  • 1+ year working experience in a veterinary field.
  • Working experience in a customer service based role.
  • Skill in managing kennels and handling animals
  • Understanding of critical cases and animal physiology
  • Knowledge of pet care and grooming
  • Familiarity with vet terminology and procedures
  • Demonstrate proficiency in reading and writing, as well as good grammar, as this role necessitates maintaining accurate medical records.


We know you want to provide the best care to animals and we are here to help you become the best CSR you can.


Your success is our success

Pay:
$ $20.00 per hour

Expected hours: 40 per week


Benefits:


  • Continuing education
credits

  • Professional development assistance

Schedule:

  • 5x 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Clinic
  • Hospital
  • Inperson
  • Office

Experience:


  • Veterinary experience: 1 year (required)
  • Customer service: 1 year (required)

Shift availability:

  • Day Shift (required)

Ability to Commute:

  • Fontana, CA required)

Ability to Relocate:

  • Fontana, CA 92336: Relocate before starting work (preferred)

Work Location:
In person
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