- Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information.
- Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts.
- Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
- Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
- Book reservations over the telephone and at the front desk when required.
- Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner.
- Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service.
- Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants.
- Informs hotel customer about the properties services.
- Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel.
- Requires good communication skills, both verbal and written.
- Ability to work under pressure required.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exists.
- High school or equivalent education required.
- One to two years in a public contact position.
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The Front Desk Agent is responsible for checking in and out all guests and discussing all amenities. They are to field all guest requests, questions, comments, concerns, and complaints. · Ensure that the guests' needs and desires are met to the company's best ability. · The agent ...
Stone Harbor, NJ1 month ago
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Job description: · The Reeds at Shelter Haven is a full service, boutique hotel with 58 luxurious guestrooms and suites. This resort is located in the heart of Stone Harbor, New Jersey, a wealthy residential community and beach destination. Entering its Fifth season, The Reeds of ...
Stone Harbor, NJ $27,000 - $38,000 (USD) per year1 week ago
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We are hiring full time and possible part time employees for day and night shift. · Estimated start/end dates are April - October. · ...
Avalon, NJ1 month ago
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We are looking for a friendly, dependable, and customer-focused Front Desk Agent to join our team at [Your Motel Name]. If you enjoy helping people and working in a fast-paced environment, we'd love to hear from you · Responsibilities: · Greet guests in a warm and professional ma ...
Cape May, NJ $27,000 - $38,000 (USD) per year5 hours ago
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The Front Desk Agent is responsible for welcoming guests, · welcoming guests, checking guests in/out and making guests feel · comfortable in their environment.Greets and welcomes guests. · Assigns rooms and keys. · Answer the phone in a pleasant manner. · ...
Avalon Part time1 month ago
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The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. · ...
Avalon TEMPORARY1 month ago
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· The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. · Essential Functions · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ...
Wildwood Crest, NJ1 week ago
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Department: Front Office · Position: Front Desk Agent · Reports to: Front Office Manager · Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, ...
Virginia Hotel, Cape May, NJ, US $27,000 - $38,000 (USD) per year4 days ago
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This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. · Greet and welcome guest upon arrival. Register guests ...
Cape May, NJ $30,000 - $60,000 (USD) per year2 weeks ago
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Come join an amazing team with a fun culture while working in the beautiful Jersey Shore environment The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel, is a beach front property that was built in 1963, and at the time was the largest motel ever buil ...
Wildwood Crest, NJ $26,000 - $40,000 (USD) per year1 week ago
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Front Desk Agent will be responsible for providing quality guest service as it pertains to checking guests in and out; taking hotel reservations; verifying guests' registration information and take any further information required. · ...
Vineland Part time1 month ago
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We are seeking a friendly dependable and guest-focused Front Desk Agent to join our team. · ...
Egg Harbor Township, NJ1 month ago
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The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · Operate the front desk according to standard operating procedures and with exceptional guest servic ...
Rehoboth Beach1 month ago
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We are seeking a friendly and customer-oriented Front Desk Agent to join our team. · ...
Vineland, NJ1 month ago
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OPEN AVAILABILTY A MUST · Job Overview · Efficiently, courteously, and expediently welcome, handle check in, check out, and bid farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard required. Efficiently and courteously provide cash ...
Galloway, NJ $27,000 - $38,000 (USD) per year1 week ago
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Provide exceptional customer service to hotel guests, assist with check-in and check-out procedures, handle reservations and inquiries. · ...
Dewey Beach, DE2 weeks ago
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Provide quality guest service as it pertains to checking guests in and out; take hotel reservations; verify guests' registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Provide concier ...
Vineland, NJ1 month ago
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The Front Desk Associate is the first and last point of contact for our guests delivering outstanding customer service ensuring smooth check-in and check-out processes providing helpful information that enhances the guest experience. ...
Rehoboth Beach, DE1 month ago
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Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages. · Coordinates the delivery of guest services by other hotel departments and outside businesses · Processes all inco ...
Rehoboth Beach, DE $27,000 - $38,000 (USD) per year Part time1 day ago
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Guest Service: · Greet and welcome guests upon arrival, ensuring a positive first impression. · Handle guest inquiries, complaints, and requests professionally and efficiently. · Assist with check-in and check-out procedures, including room assignments and payment processing. · I ...
Wildwood Crest, NJ2 weeks ago
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A Front Desk Agent represents the hotel to guests throughout their stay, determines reservation status, and assigns rooms while accommodating special requests. · ...
Rehoboth Beach, DE $27,000 - $38,000 (USD) per year2 weeks ago
Front Desk Agent - Cape May Court House - Cape Resorts
Description
Front Desk Agent
This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering.
These duties may be described as, but not limited to:
Required Knowledge, Skills, Abilities:
Minimum Qualifications:
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Front Desk Agent
Only for registered members Stone Harbor, NJ
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Front Desk Agent
Only for registered members Stone Harbor, NJ
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Front Desk Agent
Only for registered members Avalon, NJ
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Front Desk Agent
Only for registered members Cape May, NJ
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ICONA Avalon- Front Desk Agent
Part time Only for registered members Avalon
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ICONA Avalon- Front Desk Agent
TEMPORARY Only for registered members Avalon
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Front Desk Agent-Mahalo
Only for registered members Wildwood Crest, NJ
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Front Desk Agent
Only for registered members Virginia Hotel, Cape May, NJ, US
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Front Desk Agent
Only for registered members Cape May, NJ
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Hotel Front Desk Agent
Only for registered members Wildwood Crest, NJ
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Front Desk Agent
Part time Only for registered members Vineland
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Front Desk Agent
Only for registered members Egg Harbor Township, NJ
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Front Desk Agent
Only for registered members Rehoboth Beach
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Front Desk Agent
Only for registered members Vineland, NJ
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Front Desk Agent
Only for registered members Galloway, NJ
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Front Desk Agent
Only for registered members Dewey Beach, DE
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Front Desk Agent
Only for registered members Vineland, NJ
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Front Desk Agent
Only for registered members Rehoboth Beach, DE
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Front Desk Agent
Part time Only for registered members Rehoboth Beach, DE
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Experienced Motel Front Desk Agent
Only for registered members Wildwood Crest, NJ
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Front Desk Agent
Only for registered members Rehoboth Beach, DE