Program Specialist Sbdc - San Rafael, United States - Dominican University Of California

Description

About the Marin SBDC:


Essential Duties and Responsibilities:

• Work closely with the Director to maintain the highquality standards of this program and assist in developing new systems for greater efficiency
• Conduct intakes for new client signups, collect information needed for data reporting, assess client needs, and pair clients with specialized Advisors
• Maintain regular communication with Advisors and clients to track client progress, record economic impact (success) milestones, and write client success stories
• Manage training programs which includes researching best topics, setting up all components of registration, website functionality and online communications to the public, and managing and tracking grant reporting requirements
• Conduct outreach, attend meetings and conferences, and make presentations pertaining to Center activities
• Design systems for better marketing and connections within the community, find new ways to publicly share our successes, track client testimonials and bring in gratitude to all aspects of the work we perform
• Coordinate appointments, meetings, conferences and other related activities for the program and generate appropriate correspondence and records of meetings
• Prepare budgetary and data reports to aid in fundraising efforts and grant reporting
• Work collaboratively with small businesses, economic and workforce development staff, City and County Officials, lenders and other technical assistance providers to further the economic wellbeing of Marin small business owners
• Stay informed of local news and activities to be able to direct clients to other appropriate sources of business information and assistance; including, partner organizations, lenders, city departments, and other technical assistance providers
• Research and compile data for statistical, financial, and program reports
• Train and supervise student interns

Required Qualifications:

Listed below are the requirements of the knowledge, skills, and abilities for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic Requirements_
• Bachelor's Degree in Business or Nonprofit Management, or related field
• Minimum 35 years of work experience in Consulting, Administrative and/or Project management roles
• Proficient in Microsoft Office Suite
• Familiar with online programs such as Zoom, Dropbox, Doodle, and Calendly and preferably Word Press, Constant Contact, and other database and CRM programs
• Ability to quickly learn new programs and manage online accounts
• Entrepreneurial Mindset_
• Ability to recognize and act on opportunities, make decisions, be solutionsoriented, remain adaptable and resilient in conditions that are complex
• Take initiative to carry out a project and make improvements to the process while keeping in mind grant requirements and being efficient
• Demonstrate Project Management and Organizational Skills _
• Experience in managing projects, tracking progress, creating systems that efficiently completes tasks on time and in accordance with grant protocols
• Ability to work independently, take ownership of projects, set priorities, meet firm deadlines and manage projects with varying degrees of complexity and different budget and reporting cycles
• Experience in preparing and monitoring budgets
• Experience in leading, managing and supervising volunteers and contractors
• Detailed Oriented yet Able to Hold the Bigger Vision_
• Ability to monitor program services for program compliance with all regulations and policies of funding sources while also keeping in mind the vision the growth of the organization
• Excellent customer service, interpersonal and communication skills _
• Experience in communicating with active listening and speaking
• Aware of emotional intelligence and how that supports constructive communication
• Must be comfortable to work with different groups such as the business community, government agencies, other nonprofits, City and County officials, lenders and business advisors
• Ability to connect with people at the level where they are and work with a wide range of clients (different ages, backgrounds, income levels, ethnicity, etc.) and with different levels of capabilities with technology
• Be a Team Player and Bring Creativity to Work_
• Formulate creative ideas and problem solve and be a team thought leader
• Be open to new ideas and ways to structure projects
• Be able to bring joy and have fun even while managing data and reporting requirements that are bureaucratic

Preferred Qualifications:

- _ Bilingual Spanish

• English _
  _(highly preferred__)_
• Experience with how to navigate Constant Contact, Facebook, LinkedIn, and other similar programs related to outreach
• Experience using a database system to manage clients and data
• Experience in instructing and/or coordinating workshops to local business

Additional Position Information:

• Mus