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    Sales Center Manager - Baton Rouge, United States - Acme Refrigeration

    Acme Refrigeration
    Acme Refrigeration Baton Rouge, United States

    1 week ago

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    Description

    The Sales Center Manager is responsible for managing sales and operations for one

    of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

    Duties and Responsibilities

    • Represent Gemaire as a leader in the industry ensuring maximum sales and profitability.
    • Monitor inventory stock levels and merchandising of showroom.
    • Manage inventory to ensure minimal loss throughout the year.
    • Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
    • Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
    • Promote safety awareness ensuring associates are employing safe practices at all times.
    • Effectively manage the branch P&L.
    • Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
    • Analyze and measure business trends, while working with local sales personnel and regional

    leadership to develop strategies for increased store traffic.

    • Conduct him/herself in a professional and courteous manner in all aspects of interaction with

    contractors, customers, vendors and employees.

    • Coordinate sales center training and company/center events.
    • Perform other duties as assigned.

    In addition to the above responsibilities, this individual is held accountable for all other duties as

    Required Qualifications

    • 2-4 years of operational experience with retail or wholesale industry.
    • Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of duties.
    • Demonstrated ability to grow sales in a retail environment.
    • Experience analyzing and using customer, market or competitor data to make informed decisions.
    • Ability to build and maintain positive relationships with customers, vendors and employees.
    • Experience leading a team of employees towards achieving company goals.
    • Computer literacy with proficiency with MS office applications.
    • Capable of working in a fast paced environment with ability to multi-task on different levels.

    Preferred Qualifications

    • Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
    • Experience working with contractors.
    • Prior leadership roles with P&L responsibility.
    • Proven success in sales, operations, purchasing, and warehouse/inventory management.
    • Mechanical or technical background.


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