Jobs

    bilingual front office receptionist - Kissimmee, United States - FAIL SAFE ACCOUNTING LLC

    FAIL SAFE ACCOUNTING LLC
    FAIL SAFE ACCOUNTING LLC Kissimmee, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Key Responsibilities:

    · Efficiently handle a high volume of incoming calls, ensuring that each client is greeted promptly assisted.

    · Provide assistance to walk-in clients, addressing their queries and concerns.

    · Schedule and coordinate appointments for our accounting specialists, managing the calendar effectively.

    · Process client payments and charges with accuracy and efficiency.

    · Utilizes strong problem-solving skills to address and resolve client concerns, ensuring a high level of client satisfaction.

    · Maintains a calm and professional demeanor in a fast-paced and sometimes stressful environment, demonstrating exceptional stress management skills.

    Qualifications:

    · Fluency in both Spanish and English is mandatory.

    · Proven experience in handling high call volumes in a front desk or receptionist role.

    · Excellent communication and interpersonal skills.

    · Familiarity with basic accounting principles and tax preparation is preferred.

    · Experience in collections is a plus, but not mandatory.

    · Demonstrated ability to solve problems effectively and efficiently.

    · Ability to work well under pressure and manage stressful situations with ease.

    Company DescriptionFail Safe Accounting LLC is a reputable tax preparation and accounting firm committed to providing exceptional financial services to our diverse client base. We are currently seeking a dedicated and professional Bilingual Front Desk Receptionist to join our dynamic team.

    Company Description

    Fail Safe Accounting LLC is a reputable tax preparation and accounting firm committed to providing exceptional financial services to our diverse client base. We are currently seeking a dedicated and professional Bilingual Front Desk Receptionist to join our dynamic team.
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