Client Services Coordinator - Rancho Cucamonga, United States - Reliant Investigations, Inc.

Description

• Serve as the first point of contact for clients, visitors, and callers, providing a professional and welcoming atmosphere.
• Manage incoming calls and inquiries, directing them to the appropriate personnel.
• Schedule client appointments and maintain the appointment calendar.
• Receive mail/deliveries and notify the appropriate personnel.
• Coordinate client files related to legal proceedings, ensuring accuracy and confidentiality.
• Organize and maintain electronic filing systems for client documents and correspondence.
• Assist with administrative tasks as needed.
• Collaborate with internal teams to facilitate seamless client service delivery.
• Uphold confidentiality and discretion in handling sensitive client information.

• 6+ years (preferred) of previous experience in a receptionist or administrative role, preferably in a legal setting.
• Familiarity with legal terminology and procedures is highly desirable.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism and composure in highpressure situations.
• Attention to detail and accuracy in handling client files and information.
• Commitment to upholding confidentiality and privacy.

• Starting Pay:

• Paid Time Off
• Paid Holidays
• Professional Development Opportunities
• After completion of the 120day probationary period, there will be an opportunity for fulltime hire based on performance

• Paid time off
• Paid training
• Professional development assistance

• Day shift
• Monday to Friday
• No weekends

• Bachelor's (preferred)

• Administrative/Legal: 6 years (preferred)

• Spanish (preferred)

• Rancho Cucamonga, CA required)

• Rancho Cucamonga, CA 91730: Relocate before starting work (required)