Payment Manager - Nashville
1 week ago

Job summary
This position directs daily operations of payment processing administration including maintaining compliance with investor insurer requirements monthly reconciliations timely posting of borrower payments MIP payments as well as vendor payments monitoring daily activity and providing internal training to staff as investor insurer guidelines changeResponsibilities
- Directly supervises staff interviews hires trains employees makes assignments monitors work develops employee skills encourages growth development reviews evaluates employee performance addresses workplace issues provides guidance coaching disciplinary measures for staff addresses personnel issues in conjunction with appropriate leadership Human Resources division
- Daily payment operations making recommendations increase efficiency improve timely payment vendor items maintain full investor insurer compliance
- Manages manual electronic postings funds received borrowers lenders insurers investors ensuring proper posting manages daily month operations Payoff area final payoff calculation payoff loss analysis manages day vendor invoice disbursement process reconciliation outgoing checks mailed advice payment manages Investor reconciliation reporting Subject Matter Expert Ginnie Mae Freddie Mac Fannie Mae payment reconciliation reporting promptly researches unidentified payments maintains detailed records submits payments Department Treasury unclaimed funds returned claim funds VA FHA USDA handles account reconciliations payments insurers ensures daily suspense unapplied balance processing borrower instruction monitors reports corporate advances gain loss activity works Accounting Finance staff produce accurate timely financial reports verifies prepayment loans payoffs curtailments outstanding balances period reconciles verifies balances loan servicing reports month month prior month within defined time frames reviews responds all related audit findings root cause action plan trains Loan Servicing staff agency investor procedures guidelines prompt correction posting errors prompt payoff quotes compliant resolution reviews monitors system reports activity ensure departmental goals met makes outgoing calls customers attempt assess reasons default satisfactory arrangements bring accounts current standing provides support assist function Loan Servicing needed
Job description
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