- RECEPTIONIST / PATIENT ACCESS ASSOCIATE JOB SUMMARY
- A Receptionist / Patient Access Associate performs clerical duties with minimal supervision including patient appointment scheduling, answering multi-line phones, greeting patients/clients, data entry, and registering new patients. Communicates professionally with patients, families, physicians and other hospital staff. Assists with chart reviews and perform light housekeeping duties.
- RECEPTIONIST / PATIENT ACCESS ASSOCIATEJOB SPECIFICATIONS
- Education and/or experience: High school graduate or equivalent preferred. Office
experience preferred using clerical skills. Typing 40-50 WPM. Previous experience working
with physicians and other medical professions preferred.
Knowledge: Knowledge of medical terminology. Knowledge of the structure and content of
the English language including the meaning and spelling of words, rules of composition and
grammar.
Skills: General computer skills using Microsoft office, basic knowledge of Word and Excel.
Ability to arrange things or actions in a certain order or pattern according to a specific rule or
set of rules. Giving full attention to what other people are saying, asking questions as
appropriate, not interrupting at inappropriate times. Talking and writing in a way to convey
information effectively.
Abilities: Ability to listen, read, and understand information and ideas presented through
written and spoken words. Adjusting actions in relation to others' actions. Actively looking for
ways to help people. Able to communicate information in speaking and writing so others will
understand. Ability to sense when something is wrong or about to go wrong.
Competitive Pay and Benefits
Health, dental and vision insurance
Retirement plan with matching
Flexible Savings Account (FSA)
Disability insurance
Life Insurance
Paid sick time
Paid time off
Paid training
Referral program
Tuition reimbursement
Employee Assistance Program
- Education and/or experience: High school graduate or equivalent preferred. Office
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