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    Field Service Engineer - Boston, United States - Sartorius

    Sartorius
    Sartorius Boston, United States

    3 weeks ago

    Default job background
    Description
    Sartorius is seeking a dynamic entrepreneurially spirited Field Service Automation Engineer based remotely in the Boston, MA area.

    In this role you will be supporting cutting edge equipment; the Ambr system (this is a unique product on the market).

    You will act as a trusted partner supporting customers with management of installations & commissioning, calibration, and preventative maintenance across a range of systems.

    For more information on the Ambr system please click the link below.

    External Job Description


    Territory:
    Boston, MA

    Travel Percentage – up to 50% overnight travel
    Sartorius is seeking a dynamic entrepreneurially spirited

    Field Service Automation Engineer based remotely in the Boston, MA area.

    In this role you will be supporting cutting edge equipment; the ambr system, (this is a unique product on the market).

    You will act as a trusted partner supporting customers with management of installations & commissioning, calibration, and preventative maintenance across a range of systems.

    For more information on the ambr system please click the link below.

    What you will accomplish together with us
    Install & commission, calibration, preventative maintenance, and break fix repairs across a range of systems
    You are responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius
    You follow all service procedures to ensure that Sartorius' customer information and product

    software/configuration

    is up to date and accurate
    You keep accurate records of time, expenses and work performed
    You can make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details
    You have in-depth product knowledge and demonstrate self-improvement
    You are able to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer, and the Hardware Resource Coordinator
    What will convince us

    You have a completed Associates/Technical Trade, Bachelor's Degree in Electronics, Biomedical or Mechanical Engineering, or related field or military equivalent experience.

    You have 1+ years of field service experience servicing electromechanical/ electronic/ optical/ robotics equipment.
    You have 1+ year(s) experience working with voltages up to 480VAC/208VAC 3 phase power
    You have 1+ year(s) experience of configuring PCs and installing software packages such as such as control software smart motors and electrical drive modules

    We Value:
    Experience implementing single use bioprocessing equipment into manufacturing processes.
    Excellent organizational and communication skills (both written & verbal) are essential to meet the requirements of this role.
    Familiarity with automation platforms (i.e., Allen-Bradley, Emerson, and Siemens) is a plus.
    Proficiency in MS Word, MS Excel, MS PowerPoint, and Visio.

    Identification with our core values:
    Sustainability, Openness, Enjoyment.

    Additional skills:
    You have strong electro-mechanical troubleshooting skills
    You have good customer relationship and communication skills, both written and oral.
    You have a good understanding of

    mechanical/electrical

    drawings
    You have the ability to read, understand and successfully follow medium to highly complex work instructions
    You have proven problem-solving skills

    Identification with our core values:
    Sustainability, Openness, Enjoyment

    Preferred experience:
    You have an understanding of both Mammalian and Microbial cell cultures
    You have Knowledge of bioreactors and their use to grow cell culture
    You have Knowledge of 'clean' applications, e g

    GMP/Microelectronics/food

    processing
    You have Experience working in a test of field service/support environment within high-tech

    engineering/manufacturing

    company – ideally on capital equipment

    Identification with our core values:
    Sustainability, Openness, Enjoyment
    What We Offer

    As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

    Personal and Professional Development:
    Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings

    Worklife Balance:
    Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
    Making an Impact Right from the Start:

    Comprehensive onboarding, including a virtual online platform

    Welcoming Culture:
    Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"

    Health & Well Being:


    Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.


    Intelligent Working Environment:
    Working in smart buildings with the latest technology and equipment.

    Retirement Savings Plan:

    401k (with generous company match)

    Flexible Spending:
    HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

    Company Paid Benefits:
    Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate

    Additional/Optional:
    Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
    All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
    Please view equal employment opportunity posters provided by OFCCP

    here

    .
    E-Verify Participation Info
    E-Verify Workers Rights

    For Residents of California please review:
    California Residents-CCPA Privacy Notice for Employees
    #LI-remote
    Sartorius is an Equal

    Opportunity/Affirmative


    Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    All employment decisions are based on valid job-related requirements.

    If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.

    You can request reasonable accommodation by calling ext 8330 or via e-mail at

    About Sartorius
    Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

    We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

    Join our global team and become part of the solution. We are looking forward to receiving your application.

    to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.
    Your Application - Tips & Hints

    Here

    you will find the best application tips from our HR team.
    Information on the application process can also be found in this video and under FAQ & Contact .
    Set up your personal Job Alert

    now and never miss an opportunity to apply for a job that suits you. Please note that you will receive an initial confirmation message. You'll need to confirm your selection to start receiving job alerts tailored to your preferences.

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