Jobs
>
New York City

    director of solution engineering - New York, United States - City of New York

    City of New York
    City of New York New York, United States

    1 week ago

    Default job background
    Description

    Job Description

    APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO

    The Department of Social Services (DSS) is comprised of the administrative units of the New York City

    Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is

    dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential

    benefits such as Identification, Food Assistance, and Emergency Rental Assistance. DHS is committed to

    preventing and addressing homelessness in New York City by employing a variety of innovative

    strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly

    as possible.

    Information Technology Services (ITS) is the DSSs technology services organization. Its mission is to

    support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the

    technology infrastructure and computer applications that support HRA and DHS and develops

    applications, including a variety of client eligibility and recertification systems, case management

    systems, housing systems, employment/work engagement services, revenue producing computer

    matches, claiming systems, and personnel systems.

    Under the general direction of the DSS Information Technology Services Enterprise Solutions

    Engineering office is recruiting for 1 (one) Computer Specialist Software IV, to function as a Director of

    Solution Engineering for IDNYC.

    The Director of Solution Engineering will:

    Establish control and process over the software development life-cycle, delivery of shared

    APIs, and user experience and interfaces of IDNYC products.

    Manage the unit of professional staff and evaluating the work performance assigned to the unit.

    Responsible for the effective communication of tasks, project status, strategies, risks, and other

    issues both verbally and in writing to the supervised staff, supervisors, executive management, and

    other key stakeholders through participation in meetings and written documentation.

    Collaborate with the programs Executive Director and agency leadership to ensure individual

    operations are within budget.

    Support the processes governed by the Project Management Office (PMO) and IT Service

    Management (ITSM).

    Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who

    consume IDNYC solutioning products and the management documentation of trouble tickets in the

    agencys IT service management system.

    Responsible for effectively implementing agile work plans to enhance/maintain/support the

    IDNYC/Municipal Identification Card products and solutions,

    Work Locations:

    15 Metrotech

    Hours/Schedule:

    Monday -Friday, Flex Schedules

    Qualifications

    (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

    (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in 1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

    (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

    NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

    requirements.

    Special Note

    To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

  • Roku

    Solutions Engineer

    1 week ago

    Roku New York, United States

    About the Role · As a Senior Manager, Product for Advertising Business Automation, you'll be embarking on a challenging journey to elevate Roku Advertising business. You are the linchpin in our product's lifecycle, from strategic planning through execution and launch. Your respo ...

  • Cravath, Swaine & Moore

    Solutions Engineer

    4 weeks ago

    Cravath, Swaine & Moore New York, United States

    OVERVIEW · The Solutions Engineer will contribute to the design, development, testing, maintenance, support, and deployment of systems related to document practice management. · Under the direction of the Senior Manager of Knowledge Systems, the Solutions Engineer will bring i ...

  • Roku

    Solutions Engineer

    2 weeks ago

    Roku New York, United States

    Teamwork makes the stream work. · Roku is changing how the world watches TV · Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform ...

  • EX

    Solution Engineer

    2 days ago

    EX New York, United States

    Your Story · EX.CO is looking for a Solution Engineer who will become an integral part of our team, taking on various responsibilities to recommend integration architectures and solve complex technical and system integration issues. Your primary focus will be driving complex inte ...

  • Pockyt

    Solutions Engineer

    1 week ago

    Pockyt New York, United States

    Pockyt aims to shape a more inclusive global payments future by connecting 200+ locally preferred payment methods via one API. Thousands of brands and marketplaces rely on Pockyt for smooth payment acceptance from emerging market consumers and borderless payout to creators, vendo ...

  • PubMatic

    Solutions Engineer

    2 weeks ago

    PubMatic New York, United States

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising's supply chain of the future. · PubMatic's sell-side platform empowers the world's leading digital content creators across the open internet to control access ...

  • Broadcom Inc.

    Solution Engineer

    3 weeks ago

    Broadcom Inc. New York, United States Full time

    Please Note · : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) · 2. If you already have a Candidate Account, please Sign-In before you apply. · Job Description: · Do you want to collab ...

  • PubMatic

    Solutions Engineer/Senior Solutions Engineer, Addressability

    1 week ago

    PubMatic New York, United States

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising's supply chain of the future. · PubMatic's sell-side platform empowers the world's leading digital content creators across the open internet to control access ...

  • Michael Page US

    Solutions Engineer

    1 week ago

    Michael Page US New York, United States

    About Our Client · Leading Software as a Service (SaaS) company revolutionizing the way businesses operate in the digital age. They have an innovative solutions that empower organizations to streamline processes, enhance productivity, and drive growth. · Job Description · The So ...

  • Crux

    Solutions Engineer

    2 days ago

    Crux New York, United States

    Position Overview: PLEASE NOTE YOU MUST LIVE IN THE NEW YORK AREA AND BE WILLING TO VISIT CUSTOMERS IN NYC · As a key contributor to the Go To Market team, you will be the technical content solutions engineer to deeply understand your client's data content needs and create the C ...

  • Pinwheel

    Solutions Engineer

    2 weeks ago

    Pinwheel New York, United States Full time

    Pinwheel - Helping banks win primacy with frictionless account activation solutions · Pinwheel helps banks win primacy by making switching direct deposits easy. Through exclusive and first-of-its-kind partnerships with payroll providers, Pinwheel can instantly authenticate consum ...

  • TransPerfect

    Solutions Engineer

    1 week ago

    TransPerfect New York, United States

    TransPerfect Is More Than Just a Job... · Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. · Summary: · The · TransPer ...

  • Roku

    Solutions Engineer

    2 weeks ago

    Roku New York, United States

    Teamwork makes the stream work. · Roku is changing how the world watches TV · Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform tha ...

  • Thoughtly

    Solutions Engineer

    1 week ago

    Thoughtly New York, United States

    Job Description · Job DescriptionSolutions EngineerLocation: Remote or Hybrid (Greenwich Village, NYC) · JOIN US IN BUILDING THE FUTURE OF AI AGENTS. · Hi – we're Thoughtly, the easiest way for businesses to build AI agents to handle their phone calls. We're backed by top invest ...

  • Veriff

    Solutions Engineer

    2 hours ago

    Veriff New York, United States

    At Veriff, our Go-to-Market Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic team dedicated to growing our customer base and enhancing our brand's global presence. With a customer-first approach, we provide tailor ...

  • Cisco

    Solutions Engineer

    1 week ago

    Cisco New York, United States

    Why you'll love Cisco · We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impa ...

  • Esri

    Solution Engineer

    1 week ago

    Esri New York, United States

    ullistrong. Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales Be an expert. Become a subject matter expert o Solution Engineer, Government, Engineer, Soluti ...

  • ChargeAfter

    Solution Engineer

    3 weeks ago

    ChargeAfter New York, United States

    · Company Overview · ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. Powered by a network of lenders and a data-driven matching engine, ChargeAfter streamlines the distribution of credit into a ...

  • Cedato Technologies Ltd

    Solutions Engineer

    1 week ago

    Cedato Technologies Ltd New York, United States

    About Us: · Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We provide a suite of video solutions that streamline video ad delivery across any screen and plat ...

  • Michael Page

    Solutions Engineer

    1 week ago

    Michael Page New York, United States

    As a Solutions Engineer, you will play a key role in understanding customer requirements, designing customized solutions, and providing technical expertise throughout the sales process. You will collaborate closely with sales, product development, and customer success teams to de ...