Pm Housekeeping Supervisor - Chicago, United States - Park Hyatt Chicago

Mark Lane

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Mark Lane

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Description
Summary


Join Us in Crafting Exceptional Moments: _PM Housekeeping Supervisor Opportunity at Park Hyatt Chicago_


ABOUT US:


Park Hyatt Chicago embodies luxury and sophistication in the heart of the Windy City. Our commitment to exceptional service and attention to detail ensures that each guest experiences the utmost in comfort and hospitality. As a member of the Hyatt family, we strive for excellence in all facets of our operations, providing a memorable and enriching experience for both guests and employees alike.


THE ROLE:


RESPONSIBILITIES (_Include but not limited to_)**:

  • _Supervise and coordinate the evening shift housekeeping team to ensure efficient and thorough cleaning of guest rooms, corridors, and public areas._
- _Conduct regular inspections of guest rooms and public areas to maintain the highest standards of cleanliness and presentation._
- _Train and mentor housekeeping staff on proper cleaning procedures, safety protocols, and guest service standards._
- _Assist with scheduling, inventory management, and other administrative tasks as needed._
- _Respond promptly to guest requests, concerns, and feedback, resolving issues in a professional and courteous manner._
- _Collaborate with other departments, such as Front Office and Engineering, to ensure seamless coordination and guest satisfaction._
- _Uphold all company policies and procedures, including health, safety, and security regulations._


Qualifications:


  • Previous experience in housekeeping with at least 12 years of supervisory experience in a luxury environment.
  • Strong leadership skills, with the ability to motivate and inspire a diverse team.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Detailoriented and organized, with the ability to multitask and prioritize in a fastpaced environment.
  • Knowledge of cleaning techniques, chemicals, and equipment used in a hospitality setting.
  • Impeccable attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
  • Must have physical stamina to lift, push and pull, moderate amounts of weight on a consistent basis.
  • Must have the stamina to stand for a duration of an average 8hour shift.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard—it's a way of life. Elevate your career with us

  • Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._

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