Tax Coordinator - Irvine, United States - Tax Processing Solutions

Description

Tax debt is an issue that millions of Americans face, and even though we depend on taxation to keep the public going, it can get complicated.

Today, there is more tax debt owed than ever before and the people need experts who can bring them real solutions.

TPS stands apart from the rest.

Here, we do things differently and because of this, we are highly regarded in the industry, winning an A+ rating along with the Torch Award for Ethics from the _Better Business Bureau_.

_Inc Magazine_ just rated us the _"Fastest Growing Privately Held Companies in the Pacific Region" _growing by nearly 8000% (you read that correctly) in the past 2 years We have also been voted a _Great Place to Work _back-to-back years.

Our proprietary, unique view on tax resolution provides a pathway to tax relief and protection from intimidation through levies or garnishments.

There is no better time to be in Tax Resolution. We are interested in bringing on top tier tax professionals who will deliver resolutions to our clients.


Perks:

• Performance BONUSES
• Paid, industryleading training and education.
• Career paths with mobility.
• Top of the line technology provided.
• Cash bonuses, Sick, PTO, paid holidays, and MATCHING 401k.
• Excellent medical, dental and vision benefits.

Day-to-Day:

• Serve as a liaison between clients and the Tax Professionals working on their tax services, such as resolution and tax preparation.
• Communicates in a positive, courteous, and professional manner with a focus on customer service even when difficult situations arise while following company procedures.
• Ability to conduct Outbound Calls daily to clients.
• Ability to complete at minimum of 100 completed cases.
• Manage and prioritize cases depending on the complexity and urgency of a case.
• Conduct research to provide answers for customers to resolve their issues.
• Collect and sort documents to ensure all files are uploaded into the CRM.
• Provide excellent customer service and ability to build relationships.
• Performs other related duties as assigned.
• Experience with CRM LOGICS preferred.
• Ability to use analysis to ask meaningful factfinding questions when presented with limited tax information/source documents.
• Proficient computer skills (Google Suite, Typing, Microsoft Office, and Gmail)
• Strong written and communications skills

You must:

• Ability to use analysis to ask meaningful factfinding questions when presented with limited tax information/source documents.
• Proficient computer skills (Google Suite, Typing, Microsoft Office, and Gmail)
• Strong written and communications skills

Is a Plus

• CRM LOGICS experience.

Pay:
$19.00 per hour


Benefits:

• Health insurance
• Work from home

Schedule:

• Monday to Friday

Application Question(s):

• How soon would you be able to start if offered the position?

Education:

• High school or equivalent (required)

Work Location:
In person