- Provides advisory services to customers and caregivers on how to manage any health conditions they are experiencing as part of in-store advisory initiatives. The primary goal is to ensure the successful utilization of in-store advisory initiatives.
- Works alongside Advisors and other staff.
- Addresses health-related questions posed by the customer and provides educational material and information, and as necessary, referring the customer to the appropriate clinical provider.
- Provides training to Health Corner Advisors on existing diagnostic devices and instruct them on the proper use and setup. Handles escalation and assistance with complex customer needs/questions and solutions. Provide adoption of existing products and services that complement customer care, and refer them to other resources, services, and potential solutions related to their condition.
- This role will serve as lead role in escalated healthcare assistance and advice but will not diagnose or prescribe therapy for the customer based on their condition.
- Practices within the scope of practice of professional licensing body and/or scope defined by company.
- Oversee In-store Advisory activities and provide both in-store and online diagnostic devices and solutions
- Assist with proper use of devices to all customers
- Performs gap closure activity as outlined, and escalates issues as needed
- Effectively communicates with agency staff, liaisons, other Care Facility staff, patients, and family/caregiver
- Manages Time effectively to deliver accurate and appropriate patient care
- Maintains Confidentiality of patient and proprietary information
- Maintains a professional image
- Participates and attends required in services
- Active license by State Board of Professional Regulations
- At least two years experience as an LPN/LVN providing nursing care. Self-directed with excellent time management skills and able to work independently as well as under the supervision of a registered nurse or other clinician
- Flexibility and the ability to work effectively within a multidisciplinary team
- Current CPR certification
- Ability to communicate effectively (verbal and written) with team members, patients, caregivers, physicians and referral sources
- Willingness to work a flexible schedule
- Comfortable with digital technologies such as website forms, mobile applications, PC/tablet systems, and in-store systems and connected healthcare devices
- Ability to work under stressful conditions
- Ability to get to the job site
- Bilingual in English and Spanish
- Two years of experience working in a retail/clinic environment; prior knowledge of local health care systems and health plans
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Licenced Practical/Vocational Nurses - Many, United States - Agile Staffing Inc
Description
Position: LVN/LPN - Health AdvisorStatus: Temporary, Full Time (6 month contract with expected extensions to 1+ year)
Hours: 40 hours per week 11 am-7:30pm Monday through Friday, 30-minute, unpaid lunch
Location: Many locations available across the USA
Pay: $25 to $35 USD per hour, Health Benefits, 401K, Vacation, Holiday and Sick Pay
Description: