Human Resources Customer Service Representative 6-E8 - Lansing
2 weeks ago

Job summary
The Michigan Civil Service Commission's MI HR Service Center is looking for a motivated individual who is a team player, has great organizational skills, able to multi-task and excels in a fast-paced environment.Responsibilities
- Provides support to State of Michigan employees for a wide variety of payroll, benefit and human resource related transactions and calls in a contact center environment using knowledge base and contact center software.
Qualifications
- Candidate should have customer service experience ideally in a contact center environment.
- A background in human resource or benefit transactions utilizing contact center software to manage customer inquiries cases.
Job description
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