Pool Attendant - Austin, United States - Lone Star Court
Description
_Are you a Customer Service Super Star. WE NEED BIG STARS LIKE YOU Come be a part of an AWARD-WINNING TEAM.
_:
JOB SUMMARY:
Prepare all drinks for bar customers. Cocktail servers and food servers while providing gusts with professional, efficient service and quality-made beverages. Maintain Pool areas organize.
Job/Shift Requirements:
This is a seasonal position from April-October.
Shifts would be during pool hours: 11am-8pm; 1-9pm
Physical Requirements:
- Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
- Crouching (Bend at knees): Frequently. Serve drinks at table, lift kegs, stock liquor and other supplies.
- Stooping (Bend at waist): Constantly. Stock supplies, mix drinks, obtain supplies.
- Twisting (knees, waist, neck): Frequently. Take orders, maneuver through crowds, and serve orders.
- Balancing: Constantly. Handle trays of food or beverage; hold glasses and other beverage containers behind bar
- Reaching (Overhead/extension): Frequently. Obtain overhead supplies. Serve at arm's length.
- Fingering/Feeling: Constantly. Write, cash handling, cash register, adding machine, and drink garnishes
- Pushing/Pulling: Occasionally. Move chairs, tables.
Average weight:
10 lbs
force
Maximum weight:
20 lbs. force.
- Lifting/Carrying: Constantly. Beer tubs, food and beverage tray, ice buckets, refuse containers, supplies, beer kegs.
Average weight:
20 lbs
Maximum weight:
160 lbs. (assisted with handcart or co-worker)
Working Environment:
- Interior of Hotel, in all areas of the hotel.
- Exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
DUTIES & FUNCTIONS:
Essential:
- Prepares /deliver all beverage mixers to recipe beverages to guests.
- Promotes and upsells liquor and food.
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes.
- Follows guidelines established in regard to age identification for suspected minors and when dealing with an intoxicated customer
- Must be familiar with cash handling procedures to include proper discounting. Micros system, bank procedures and tip policies
- Must be able to provide amazing hospitality in a highstress, fastpaced environment.
- Must be over legal age to pour drinks in TEXAS
- Two years relative experience required.
Basics:
- Attend required meetings.
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees.
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor.
- Must be able to maintain a great attitude during stressful situations
- Ability to multitask (Prep bar, stock bar, take orders, make drinks, run food, bus tables,etc)
Qualifications:
- Hotel Operations or Customer Service experience preferred.
- Communicates effectively with others.
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs.
- TABC and Food Handlers Certifications.
_Newsweek's_ list of America's Greatest Workplaces **in these categories:
America's Greatest Workplaces for Women 2024
America's Greatest Workplaces for Job Starters 2024
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