Administrative Coordinator - Lowell, United States - LOWELL COMMUNITY HEALTH CENTER

Mark Lane

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Mark Lane

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Description
Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization.

Our programs have been recognized as national models and LCHC was named one of the top five health centers in the nation for excellence in cultural competency.

With a career at Lowell Community Health Center, you will be joining a dynamic team of passionate and talented people.


SUMMARY:

The Administrative Coordinator (AC) works collaboratively with the departmental management team to plan, direct, and coordinate daily operations.

The AC will work to improve the performance, productivity, efficiency and profitability of the departments through the provisions of effective methods and strategies.

The AC will be responsible for human resources management, budget management, payroll, quality reporting and trending, staffing, and process improvement using Lean methodology


The AC will report to the Associate Director of Nursing (ADON), and work as a member of the management team with a primary responsibility for oversight of the daily administrative operations of the service line as well as the development and implementation of departmental strategies, policies and procedures.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:Other job-related duties may be assigned.

  • Accountability for Quality Management
  • Takes positive steps to ensure that the department and Health Center objectives are carried out.
  • Carries out established standards for quality patient care for his/ her area, continually striving to improve quality.
  • Maintains ongoing communication with staff and other resource personnel to enhance the quality of care.
  • Functions as an advocate and facilitator of quality patient care by maintaining effective working relationships with other health care providers for the express purpose of enhancing patient care.
  • Collects and analyzes quality data and reports to service line leaders.
  • Collaborates with departmental leadership to develop strategies in response to Quality outcomes and regulatory requirements.
  • Designs quality outcome presentations for staff.
  • Accountability for Unit Management
  • Responsible for managing staff schedules and daily staffing for the service line.
  • Participates in regular department meetings and conferences for an exchange of information and ideas on patient care, the department and Health Center issues.
  • Plays a key role in risk management by identifying actual and potential problems and makes recommendations on how to resolve them by positive interaction.
  • Supports compliance with TJC, DPH, HRSA and OSHA.
  • Accountability for Personnel Management
  • When necessary, assists the ADON with interviews.
  • Assists with the development of policy and procedures.
  • Manages and supports the administrative support staff.
  • Assists the ADON to ensure staff competency by providing positive feedback and/ or counseling on no less than an annual basis.
  • Utilizes hospital and nursing division policies as well as the department policies and contractual agreements in managing personnel.
  • Responsible for recommending disciplinary action pertaining to department staff.
  • Empowers staff to strive for continuous quality improvement individually and as a unit.
  • Provides support and assistance to all levels of Health Center personnel to help each employee reach his/ her growth potential in his/her present job.
  • Ensure ongoing professional growth.
  • As directed, participates in nursing, departmental, and organizational committees and events.
  • Attends annual inservices as per Safety and Department policies.
  • Responsible for following all organization and department policies and procedures in performance of all job duties to ensure a safe work environment for self and others.
  • Accountability for Fiscal Management
  • Management of the service line budget in coordination with the ADON and Charge Nurse.
  • Payroll management.
  • Develop and manage processes to manage supplies and equipment for the department.
  • Assists the ADON and Charge Nurse in keeping FTE's within allotted levels.
  • Makes recommendations and takes positive steps to keep the supply and expense budget on target.
  • Assists the ADON in the annual preparation of the capital expense budget.
  • Recommends and justifies new programs/ changes to the ADON

GENERAL COMPETENCIES
ENVIRONMENT OF CARE (SAFETY)

  • Adheres to all safety principles in the performance of job functions as outlined in the Health Center Safety Program.
  • Uses all equipment in a safe manner.
  • Identifies and reports all safety hazards throughout the Health Center.
  • Reports injuries and accidents and/or errors to patients and visitors in a timely manner.
  • Completes and forwards an Incident Report when indicated.
  • Responds to fires and/or fire drills using the appropriate procedure.
  • Follows the No Smoking policy.
  • Manages waste and hazardous materials in the proper manner.
  • Uses the MSDS sheets when needed.
  • Performs appropriately in actual or simulate

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