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Account Manager, Coface Global Solutions - Princeton, United States - Knewin
Description
Job DetailsJob Location :
New Jersey - Princeton, NJ
Salary Range :
Undisclosed
Location:
Open to candidates in/around Princeton, NJ - New York, NY - Hunt Valley, MD. This will be a flexplace hybrid work schedule; 2 days onsite, 3 days remote.
WHO WE ARE
A modern and agile company with the most finely meshed international network, Coface is a reference in credit insurance and risk management.
With over 70 years of experience as an industry leader, and a team of 4,100 experts in 100 countries, serving around 50,000 companies, Coface experts work to the beat of the global economy.
Its ambition is to become the most agile, global trade credit insurance partner in the industry. We believe in business as a force for good in the world.We support our clients everywhere they operate, protecting and helping them take the credit decisions necessary to strengthen their ability to sell on their domestic and export markets.
Sharing a passion for trade, we want to collaborate with our clients to build successful, growing and more dynamic businesses.
And by helping build stronger businesses, we contribute to the smooth-running of the economy. This is our purpose.THE JOB
The Account Manager is responsible for the retention and development of ongoing relationships between Coface and its key clients, as well as their intermediaries in order to maximize revenue and retention of profitable clients in the portfolio.
He or She will also play a key role inenhancing the customer experience of Coface products by servicing and cross-selling services and products to existing clients.
He or She should have a clear understanding of the current economic climate and how it affects the market.Key Tasks and Responsibilities
Customer Relationship Management
Build strong customer relationships through regular and proactive communication through various media and collaborative tools.
Respond timely and appropriately to questions and concerns from clients and their intermediaries.
Introduce and promote new Coface offerings through consistent client interaction and onsite visits
Ensure and deliver satisfactory client retention and grow the current business
Portfolio Management:
Act as the central point of contact for the client and/or its intermediaries
Structure renewal offers/business extension proposals for assigned portfolio of clients
Steer worldwide program implementation for newly acquired business from sales team
Monitor portfolio profitability and propose proper actions to maximize profitability
Risk Management and compliance:
Ensure prudent commercial structure of Credit Insurance Business, adhering to Group Standards
Adhere to compliance standards set by Coface and external regulators
THE CANDIDATE
Education
4-year College Degree required/MBA preferred
Finance, Business Administration, Economics, Banking or equivalent
Experience
Minimum three years of client relationship management within credit insurance or financial institution; Previous experience in global business will be a plus
In depth familiarity and knowledge of various contract structures in order to know how best to negotiate between price and risk
Credit Risk Management and Project Management a plus
Other requirements
The successful Global Solutions Account Manager will:
Drive towards results, customer oriented, and forward thinking
Collaborate well with internal stakeholders and supportive of change
Work towards win-win outcomes and achieve value added results during negotiations
Travel
Ability to travel within the U.S. and Canada
Our compensation reflects the cost of labor across multiple US geographic markets.
The base pay for this position ranges from $75,000.00 in our lowest geographic market up to $110,000.00 in our highest market.
Base pay is based on multiple factors including market location and may vary depending on job related knowledge, skill set, and experience.
We also offer a comprehensive benefits package which includes health care, 401(k) savings plans, paid time off, and more. This information is provided per the New York City Human Rights Law. Applicants should apply via Coface's internal or external careers site.#J-18808-Ljbffr