Jobs
>
Chicago

    CRM / PMS Integration Support, Implementation, and Learning Coordinator - Chicago, United States - Forbes Technical Consulting

    Forbes Technical Consulting
    Forbes Technical Consulting Chicago, United States

    4 weeks ago

    Default job background
    Description
    CRM/PMS Integration Support Specialist

    Remote, USA

    9+ month contract


    Contact:
    Mary at


    Responsibilities:


    The CRM/ PMS Integration Support, Implementation, and Learning Coordinator is critical in helping our hotels globally and the regional/corporate teams in installing the CRM/PMS integration.

    This position will be responsible for several aspects of system implementation, system maintenance, standard operating procedures, and operationalizing system processes.

    This will include updating documentation content (SOPs, user guides, quick reference guides, translations, etc.). This will consist of existing CRM and PMS.


    This position will collaborate and directly support the Global Sales and Events Training and Operations team as well as the Global Support team.

    Preferred experience for this position includes Envision (proprietary CRM) or other CRM, Reserve, and Opera, as well as fluency in a second language outside of English.


    To succeed in this role, a complete end-to-end understanding of systems and the periphery systems that influence them is critical.

    This role will also support and effectively communicate with hotels and the Global Sales, Events, and Revenue teams. Previous CRM/ PMS integration implementation and hotel Sales experience preferred.


    Required Skills:

    • Envision and Opera experience preferred

    Support of system:
    Envision, PRIO, IDeaS, Reserve, RMT, Opera in communication, training, and documentation


    • Implementing system enhancements (existing or future system): Updating standard operating procedures and operationalizing system processes. This includes working on emails, internal connect articles, SOPs, user guides, quick reference guides, translations, etc.
    • Coordination of implementation checklists to assist and guide hotels through pre, mid, and post-implementation,
    • Coordination of training for all related systems including participant registration, follow-up, guidance and generating completion reports.
    • Technically skilled in managing all systems related to Sales. These include but are not limited to Envision PRIO, RESERVE, and Opera.
    • Technically skilled in the Microsoft Office suite of applications, including Excel, Word, Access, PowerPoint, and Outlook
    • Ability and willingness to operate in a fast-paced, complex system/corporate environment
    • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.
    • Travel may be required but no more than 20% of the time based on needs.
    • Requires grasping, writing, standing, sitting, walking, listening, and hearing ability, and visual acuity.
    • Requires manual dexterity to use and operate all necessary equipment
    • Must have finger dexterity to be able to operate office equipment such as computers, printers, telephones, and other office equipment as needed
    • Requires understanding of sales systems and implementation of processes
    • Ability to develop and deliver training materials
    • Ability to develop and deliver implementation processes and checklists
    • Ability to develop and deliver effective presentations
    • Ability to manage group and interpersonal conflict situations effectively
    • Minimum of 2 years of experience in coordinator-level position in hotel industry sales events and/or revenue management systems discipline
    • Minimum of 2 years involved in a dynamic team environment
    • Minimum of 3 years' experience in Microsoft Office suite of applications and related data management systems
    • Demonstrates a commitment to core values
    • Bachelor's Degree preferred but not required. Degree in Hotel Management or a related field preferred

    Contact:
    Mary Nugent

    Senior Recruiting Consultant

    Forbes Technical Consulting

    Chicago, IL

    #J-18808-Ljbffr
  • Field Museum

    Learning Operations Coordinator

    6 days ago

    Field Museum Chicago, United States

    Job Description · Job DescriptionOur Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. · This position is responsible for the operational and logistical needs of Family Programs, includin ...

  • Illinois Action for Children

    Chicago Early Learning Enrollment Coordinator

    3 weeks ago

    Illinois Action for Children Chicago, United States

    Bilingual Spanish Preferred · ABOUT US: · Illinois Action for Children ("IAFC"), a local, state, and national leader in the early childhood care and education sector for over 50 years. IAFC programs, services, and advocacy improve learning and life outcomes for children and fami ...

  • Field Museum

    Learning Operations Coordinator

    1 week ago

    Field Museum Chicago, United States

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. · This position is responsible for the operational and logístical needs of Family Programs, including but not limited to coordinat ...

  • Chicago Public Schools

    Reflect and Learn Coordinator, Educator

    1 week ago

    Chicago Public Schools Chicago, United States

    **Reflect and Learn Coordinator, Educator Effectiveness** · **Job Number**:240001RC** · **Posting Date**: May 24, 2024, 4:54:59 PM · **Primary Location**: Central-42 West Madison Street (Talent Office) · **CPS Non-Union Job Grade**: S07 · **Estimated Annual Salary Range**: 66, ,5 ...

  • City Colleges of Chicago

    Work Based Learning Coordinator

    3 weeks ago

    City Colleges of Chicago Chicago, United States

    **WORKED-BASED LEARNING COORDINATOR - BASIC NURSING ASSISTANT** · **MALCOLM X COLLEGE** · Malcolm X College is seeking a full time Worked-Based Learning Coordinator - Basic Nursing Assistant. This position plans and develops clinical education experiences for the clinical phase i ...

  • City Colleges of Chicago

    Work-based Learning Coordinator

    1 week ago

    City Colleges of Chicago Chicago, United States

    **WORKED-BASED LEARNING COORDINATOR - BASIC NURSING ASSISTANT** · **KENNEDY KING COLLEGE** · Kennedy-King College is seeking a full time Worked-Based Learning Coordinator - Basic Nursing Assistant. This position plans and develops clinical education experiences for the clinical p ...

  • Alliant Credit Union

    Learning & Development Coordinator - Hybrid

    3 weeks ago

    Alliant Credit Union Chicago, United States Full time

    In this role, you coordinate the planning, scheduling, and support of HR's training programs to meet the needs of the organization. Assist in the maintenance of a variety of training resources, curriculum databases and training records. Work with team to set up the facilitation o ...

  • Illinois Action for Children

    Chicago Early Learning Enrollment Coordinator

    3 weeks ago

    Illinois Action for Children Chicago, United States

    Job Description · Job DescriptionBilingual Spanish Preferred · ABOUT US: · Illinois Action for Children ("IAFC"), a local, state, and national leader in the early childhood care and education sector for over 50 years. IAFC programs, services, and advocacy improve learning and lif ...

  • Illinois Action for Children

    Chicago Early Learning Enrollment Coordinator

    2 weeks ago

    Illinois Action for Children Chicago, United States

    **Bilingual Spanish Preferred** · **ABOUT US**: · Illinois Action for Children ("IAFC"), a local, state, and national leader in the early childhood care and education sector for over 50 years. IAFC programs, services, and advocacy improve learning and life outcomes for children a ...

  • Crossover for Work

    Events and Partnerships Coordinator, 2 Hour Learning

    2 weeks ago

    Crossover for Work Chicago, United States

    Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, 2 Hour Learning. Have you got what it takes?Are you a master of orchestrating events that not only meet but exceed expectati ...

  • Crossover for Work

    Events and Partnerships Coordinator, 2 Hour Learning

    2 weeks ago

    Crossover for Work Chicago, United States

    Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, 2 Hour Learning. Have you got what it takes? · Are you a master of orchestrating events that not only meet but exceed expec ...

  • Metropolitan Family Services

    Early Learning Facilities Coordinator

    1 week ago

    Metropolitan Family Services Wheaton, United States

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively i ...

  • Metropolitan Family Services

    Early Learning Facilities Coordinator

    2 weeks ago

    Metropolitan Family Services Wheaton, United States

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively i ...

  • Painters USA Inc.

    Learning and Development Coordinator

    1 week ago

    Painters USA Inc. Glendale Heights, United States

    **Title** · **Learning and Development Coordinator** · **Last Review** · - 04/16/2024**Reviewed By** · - DPOPS, L&D Specialist**Department** · - People Operations**Reports To** · - Learning and Development Specialist**Employment & Status Type** · **Employment Type**: Regular**Sta ...

  • Northwestern Medicine

    Echocardiographer, Echocardiography

    1 day ago

    Northwestern Medicine Chicago, IL, United States Full time

    · This position qualifies for a $15,000 sign-on bonus · Seeking both new grad & experienced cardiac sonographers · The Cardiac Sonographer reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complie ...

  • EPITEC

    Training and Development Coordinator

    1 week ago

    EPITEC Chicago, United States

    Epitec · POSITION: · Training and Development Coordinator · JOB TYPE: · Full Time, Contract-5 Months · LOCATION: · Chicago, IL Hybrid Schedule 3 Days in office · COMPENSATION: · $62-$67/HR-W2 · JOB SUMMARY FOR TRAINING AND DEVELOPMENT COORDINATOR: · We are seeking a results-drive ...

  • TAG - The Aspen Group

    Learning Concierge

    5 days ago

    TAG - The Aspen Group Chicago, United States

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categ ...

  • 国轩高科

    Chicago

    4 weeks ago

    国轩高科 Chicago, United States

    Field team lead · Job Responsibilities: · Functions as lead management representative responsible for the management and coordination of all construction management activities and personnel on site. · Overall responsibility for implementation of project in compliance with project ...

  • PRI Technology

    Business Analyst

    4 weeks ago

    PRI Technology Chicago, United States

    Position Title: · Business Analyst with either Property & Casualty or Supplemental Insurance Industry experience. · My name is Bill Stevens and I have a new twelve month plus Business Analyst opportunity available for a major firm located in Chicago, Illinois that could be of int ...

  • Soliant

    Hiring Now Physical Education Teacher- New School Year 24-25 SY

    1 week ago

    Soliant Chicago, United States

    Minimum 1+ years special education experience required. · 6877887 · Weare seeking a dedicated and qualifiedPhysical Education Teacherfor a local School District in the Burnham, Illinoisreafor the school year. · Responsibilities: · Develops and administers Physical Education class ...