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    Service Manager - Roanoke, United States - Berglund Chrysler Jeep Dodge Ram Fiat

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    Description

    Berglund Chrysler is hiring - we are the largest dealership group in Virginia and we want to talk to you

    Are you ready to jump-start your career and grow with us? If the answer is yes, apply below

    WE OFFER:

    • Excellent growth potential with growing organization
    • Life, Disability, & Health Insurance
    • 401K
    • Paid Vacation
    RESPONSIBILITIES:
    • Ensure that customers receive prompt, courteous, and effective service
    • Serve as a liaison between technicians and customers
    • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
    • Manage and Hire technicians and service advisors
    • Interview and make new hires
    • Prioritize required services
    • Ensure customer has a positive dealership experience
    • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
    • Spend quality time building relationships with the customers
    REQUIREMENTS:
    • Technical automotive knowledge
    • Demonstrated ability to manage others
    • Organized and friendly personality
    • Dealership experience preferred
    • New Chrysler product experience is a plus


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