Administrative Specialist Service Center Telephone Operator - Edgewood, PA, United States - NovaWorks

NovaWorks

Verified Company

Edgewood, PA, United States

3 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Join the team at Carqueville Medical Supply in Edgewood, PA. With 180 colleagues, we help people in all stages and situations of life with medical aids.

To further expand our service center at our main location in Töppeln, we are looking for an additional

Service Center Clerk | Telephone Operator (m/f/d)
Your profile

Completed vocational training in administration, office organization or similar with practical experience, ideally in a call center
Proficient in using computers and databases, preferably with industry software SaniVision
Good knowledge of Microsoft Office programs
Strong communication and organizational skills
Product knowledge in the medical aid sector is desirable

Your tasks

You are the first point of contact for incoming calls and customer inquiries, and you are our expert for advice on nursing aids and incontinence supplies.

You support your colleagues with supply cases and administrative matters.

This includes:

Telephone and personal advice in the field of nursing aids and incontinence
Requesting and coordinating monthly supplies with our shipping service provider
Inbound calls: Receiving and processing incoming calls
Requesting and recording prescriptions, as well as creating and processing cost estimates, orders, deliveries, and invoices
General administrative tasks

We offer

a permanent and modern full-time or part-time job with challenging tasks, fair pay, attractive benefits, and regular training opportunities.

We will gladly introduce you to the exciting field of medical supply billing. With our products