- Process borrower documentation to complete application process
- Use industry and application knowledge to identify what else may be required from members
- Work one on one with members throughout their entire application process
- Work through loan underwriting and processing with members
- Tailor service to individual needs of the members
- Ensure all underwriting requirements are met on each application
- Collaborate with internal partners and clients for member resolution
- Process escalated/review requests from beginning to end
- Maintain book of business with all members assisted
- Thoroughly document all interactions and actions taken
- Work with leadership to identify opportunities to streamline application fulfillment
- Review and screen various reporting to identify members in need of assistance
- Perform additional related duties and projects as requested
- High School Diploma or GED, Associates Degree/Bachelor's Degree or equivalent work experience
- Student lending, financial aid, consumer lending or credit union experience strongly preferred
- Ability to succeed in a high-volume, fast-paced environment
- Excellent written and verbal communication skills
- Self-motivated and able to track, prioritize, and ensure completion of multiple concurrent tasks
- Excellent people skills
- Organized, with a keen attention to detail and follow up
- Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to handle and safeguard confidential and proprietary information
- Exhibit superior professionalism and style in internal and external communications
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
- Physically able to participate in training sessions, presentations, and meetings
- Minimal travel may be required for meeting with management, clients, and vendor unit business leaders
-
Consumer Loan Specialist
15 hours ago
1st Franklin Financial Corporation San Antonio, United StatesConsumer Loan Specialist · Hourly rate - $16.00 to $18.00 · We are looking for a Consumer Loan Specialist to leverage customer service skills, business knowledge, technical skills, and interpersonal relationship skills to assist and meet the needs of our customers. · The Consume ...
-
Archdiocese of San Antonio San Antonio, United StatesREPORTS TO: · Director of Advancement. This person will be an active member of the Advancement Team. · POSITION SUMMARY: · The Recruitment and Enrollment Specialist is responsible for developing and implementing strategies to attract and enroll prospective students. This role r ...
-
Abbott San Antonio, United StatesThe Opportunity · Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of STRUCTURAL HEART disease. We aim to lead the markets we serve by requiring the solutions we offer cust ...
-
Biologic Surgical Sales Specialist
3 weeks ago
Top Candidate Search Group San Antonio, United StatesTitle: Biologic Surgical Sales Specialist · Territory: San Antonio · Company: A biotechnology company experiencing rapid growth and outstanding patient results, that develops, manufactures, and markets regenerative grafts used in the OR. · Very relationship oriented sale-- Must h ...
-
Customer Relations Specialist
1 week ago
Pyramid Consulting, Inc San Antonio, United StatesImmediate need for a talented Customer Relations Specialist. This is a 12+ months Contract opportunity with long-term potential and is located in San Antonio, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $1 ...
-
Sony Sales Specialist
1 week ago
Acosta San Antonio, United StatesSony Sales Specialist · Location TX - SAN ANTONIO · Calling All Tech Fanatics · Is today's consumer technology a passion or hobby of yours? Are you energized by interacting with people? · Join ActionLink and get paid to share your interest and expertise with others · We are ...
-
Clinical Documentation Medical Professional Lead
3 weeks ago
Christus Health San Antonio, United States· Summary: · The Clinical Documentation Medical Professional (CDMP)Lead is responsible for facilitating improvement in the overallquality and completeness of the medical record documentation. TheCDMP Lead will provide support and expertise through comprehensiveassessment and rev ...
-
Clinical Documentation Medical Professional
4 days ago
Christus Health San Antonio, United States· Summary: · The Clinical Documentation MedicalProfessional is responsible for facilitating improvement in theoverall quality and completeness of the medical recorddocumentation. The CDMP will provide support and expertise throughcomprehensive assessment and review of inpatient ...
-
Ops Support Specialist 5
3 days ago
00002 Citibank, N.A. San Antonio, United States Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination ...
-
Loan Post Closing Specialist II
4 days ago
Frost Bank San Antonio, United States Full timeIt's about interactions more than transactions. · Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to ...
-
Texas Department of Aging & Disability Services San Antonio, United StatesJob Description: · Program Specialist IV · The Civil Rights Specialist (CRS) Employment Discrimination Complaint Specialist is selected by and responsible to the Area Manager and/or Operations Director, or designee. · The CRS performs in a progressively consultative, professiona ...
-
Loan Post Closing Specialist II- Mortgage
2 weeks ago
Frost Bank San Antonio, United States Full timeIt's about interactions more than transactions. · Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to ...
-
Adjunct Faculty
2 weeks ago
Alamo Colleges District San Antonio, United States Part timeAdjunct Faculty (Brass Specialist) NVC - req11176 · To receive consideration for employment, you must upload transcript(s) and a Resume/CV. · Posting closes on: 10/11/2024 at 6:00pm CST · The date after which applications are not guaranteed review is 10/11/2024 · The Alamo C ...
-
Contract Surety Underwriting Specialist
4 weeks ago
CNA Insurance San Antonio, United StatesContract Surety Underwriting Specialist page is loaded · Contract Surety Underwriting Specialist · Apply · locations · San Antonio, TX, USA · time type · Full time · posted on · Posted 14 Days Ago · job requisition id · R-3282 · You have a clear vision of where your ca ...
-
Operations Manager
3 weeks ago
Insight Global San Antonio, United StatesMust Haves: · Bachelor's degree in applied science · industry management experience (laboratory operations, biomedical operations) · experience supporting or working in a regulated environment (clean room or aseptic environment) · Willing to travel (requirements: report to all fa ...
-
Client Relationship Manager
1 week ago
Thrive Skilled Pediatric Care LLC San Antonio, TX, United States Full timeCalling all social entrepreneurs, Client Relationship Managers, and Account Managers Come work with a purpose Are you a people person who is results-oriented? Do you pride yourself on being creative and able to solve complex problems and juggle competing priorities? Have you bee ...
-
Blind Children Specialist I
6 days ago
Texas Department of Aging & Disability Services San Antonio, United StatesJob Description: · Blind Children Specialist I · The Blind Children's Specialist I is hired by and reports to the Field Supervisor. The Blind Children's Specialist I performs entry level work and is responsible for providing services to children who are blind and visually impaire ...
-
Temp NetSuite Order Entry Specialist
2 weeks ago
Solomon Page San Antonio, United StatesWe are looking for a Temp NetSuite Order Entry Specialist for a top beauty company This position would be fully remote. · Responsibilities: · Process customer orders in NetSuite, ensuring the accuracy of product information, pricing, shipping details, and customer data. · Conduc ...
-
Clinical Documentation Medical Professional
4 weeks ago
Christus Health San Antonio, United States· Summary: · The Clinical Documentation Medical Professional isresponsible for facilitating improvement in the overall quality andcompleteness of the medical record documentation. The CDMP willprovide support and expertise through comprehensive assessment andreview of inpatient ...
-
Locum Physician
2 weeks ago
LocumJobsOnline San Antonio, United States Full timeLocumJobsOnline is working with CompHealth to find a qualified Vascular Surgery MD in San Antonio, Texas, 78205 · About The Position · Though your CompHealth recruiter will be your single point of contact, they're backed by dozens of specialized teams, giving them the ability to ...
Member Relationship Specialist - San Antonio, United States - CU Student Choice Partners LLC
Description
Job DescriptionThe Member Relationship Specialist will work directly with a wide variety of members to ensure a stellar experience from start to finish. The Member Relationship Specialist will act as the loan processor, concierge and single point of contact for our members. As part of the role, you will review borrower documents, identify any additional documents needed, answering question, proactively working following up on any outstanding items, assisting in problem solving with borrower applications and managing all application items from beginning to end. The Member Relationship Specialist maintains ongoing book of business to track all members assisted as well as specific actions taken, roadblocks encountered and end results. This position is responsible for delivering world class member service at every turn, effectively managing pipeline activities to ensure timely completion and thoroughly documenting the process.
Responsibilities