Front Desk Evening and Weekend Receptionist - Orlando, United States - Conway Lakes Health and Rehab

Description

The Receptionist efficiently performs clerical support and serves as Conway Lake's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Conway Lakes standards.

• Must be a high school graduate or equivalent
• Must have successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

• Must possess the ability to make independent decisions when circumstances warrant such action
• Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the postacute care facility
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: greeting guests,, administrative duties, patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Must understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Conway Lake's Employee Handbookand completes mandatorycompliance training

• Must be able to service as the first pointofcontact for guests and visitors in person as well as via phone in a friendly and professional manner
• Must be able to effectively operate the facility phone and paging system
• Must exhibit excellent customer service and a positive attitude towards patients
• Must be able to assist in the evacuation of patients
• Must demonstrate dependable, regular attendance
• Must be able to concentrate and use reasoning skills and good judgment
• Must be able to communicate and function productively on an interdisciplinary team
• Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Must be able to read, write, speak, and understand the English language

• Customer service: 1 year (preferred)