Senior Customer Success Engineer - Morrisville
1 month ago

Job Summary
About The Team
Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase experience.
The team is responsible for delivering post deployment technical support to customers and partners with a wide range of technologies and cloud deployments.
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Responsibilities
- Independently diagnose and resolve problems in the Rubrik products, as well as in the customer environment (e.g physical Linux and Windows system, VMWare virtual machines)
- Troubleshoot networking connectivity and performance issues between Rubrik appliances and the cloud (e.g. AWS, Microsoft Azure), using Wireshark and other packet tracking and analysis tools.
Job description
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