Jobs
>
Las Vegas

    Chief Front Desk Clerk - Las Vegas, United States - Caesars Entertainment

    Caesars Entertainment
    Caesars Entertainment Las Vegas, United States

    4 weeks ago

    Default job background
    Full time
    Description
    Responsibilities/Purpose:

    Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Complete necessary daily reports in a timely manner. Assists Front Desk employees with questions or problems that may arise. Supports the Hotel Manager. Provides positive comments to employees as well as corrective comments to negative actions. Maintains daily break schedule. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

    Secondary Job Functions:
    • Completes duties as assigned, acts as a role model always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all company policies, regulatory and state/federal laws.
    • Process check-in and check-out transactions for guests.
    • Assist guests with questions about the city and property.
    • Assist guests with booking dinner, show, etc. when necessary.
    • Assists with guest service recovery when possible.
    • Maintains and Upbeat and Positive attitude at all times.
    • Responsible for being apprised of current events in hotel to assist guests.
    • Acts a liaison on behalf of the guest to expedite guest requests.
    • Maintains a professional and courteous attitude towards all guests (internal and external).
    • Anticipating guests needs and guest expectations.
    • Supervise team.
    • Able to work any shift.
    • Able to stand for long periods of time.
    • Experience in Front Desk or VIP services and/or LMS/CMS preferred.
    • Must possess excellent customer service, communication and multi tasking skills.
    Essential Requirements:

    Education: High School diploma or equivalent required. College degree preferred.

    Experience: Minimum one-year customer service experience required, prior supervisory experience preferred. Previous Hotel, Room Reservations, and/or PBX experience would be a plus. 4 year college degree preferred

    Abilities: Must possess excellent oral and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work any day of the week any shift.

    Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

    Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

    As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

    About us

    Centrally located in the heart of the Las Vegas Strip, The Linq is famous for its comfortable atmosphere and friendly customer service. The resort offers 2,640 rooms and suites, nearly 75,000 square-feet of casino space offering world-class gaming and 40,000 square-feet of meeting and banquet space. Join our team, where our mission is to "Inspire Grown Ups to Play"

    Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

    The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

    The Company reserves the right to make changes to the job description whenever necessary.

    As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
  • Hilton Grand Vacations

    Front Desk Clerk

    2 weeks ago

    Hilton Grand Vacations Las Vegas, United States

    Job Description Work for a winning team that now offers Day One Benefits and Daily Pay* · At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them t ...

  • Hilton Grand Vacations

    Front Desk Clerk

    1 week ago

    Hilton Grand Vacations Las Vegas, United States

    Job Description Work for a winning team that now offers Day One Benefits and Daily Pay* · Join our team at Polo Towers, situated at the heart of the famous Las Vegas Strip, and be a part of the never-ending action. Our 829-room resort offers a comfortable stay for our esteemed ...

  • Hilton Grand Vacations

    Front Desk Clerk

    3 days ago

    Hilton Grand Vacations Las Vegas, United States

    Job Description Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success. · A hidden gem located 2 miles fro ...

  • Boyd Gaming

    clerk front desk

    2 days ago

    Boyd Gaming North Las Vegas, United States On Call

    Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. · Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and ...

  • Treasure Island

    Clerk Front Desk

    4 weeks ago

    Treasure Island Las Vegas, United States

    Job Description · Job DescriptionSpecific Job Functions: · Welcome guests to the property and provides AAA 4 Diamond service. · Check guests in and out of the hotel. · Settle guest's accounts, bills, and collect correct methods of payments. · Answer basic property questions and p ...

  • Station Casinos, Inc.

    Hotel Front Desk Clerk

    2 weeks ago

    Station Casinos, Inc. Las Vegas, United States Part time

    : · Welcome Guests upon arrival. Perform all check-in and checkout functions. Accept, sort and distribute all messages for Guests. Produce, generate, and distribute reports. Post charges to Guests' accounts. Respond to Guests' special needs. · Qualifications: · 1-2 years customer ...

  • Daily Management Inc

    Front Desk Clerk

    2 weeks ago

    Daily Management Inc Las Vegas, United States

    Job Description · Job DescriptionPosition Title: Front Desk Clerk Department: Front Desk · FLSA Status: Non-Exempt · Reports To: Front Desk Manager/MOD · SCHEDULE: 4:00PM-12:30AM, DAYS OFF MAY VARY · Position Summary: · The Front Desk Agent is the first person to greet our gues ...

  • MGM Resorts International

    Front Desk Clerk

    3 days ago

    MGM Resorts International Las Vegas, United States Full time

    THE JOB: · As a Front Desk Clerk, you'll be the face of hospitality, ensuring every guest feels warmly welcomed and deeply appreciated from the moment they arrive until check-out. Your dedication to exceptional service will set the tone for their entire stay, leaving a lasting im ...

  • Boyd Gaming

    clerk bowling desk

    3 weeks ago

    Boyd Gaming Las Vegas, United States

    Position Description: · Provide bowling guests with efficient, courteous service. Maximize the utilization of lanes and equipment through efficient control of customer flow. · Job FunctionsOperation of control desk by issuing lanes to open play guest, turn lanes on/off for league ...

  • Best Western Plus Las Vegas South Henderson

    Hotel Front Desk Clerk

    2 weeks ago

    Best Western Plus Las Vegas South Henderson Henderson, United States

    Job Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...

  • Golden Entertainment

    revenue audit clerk

    2 weeks ago

    Golden Entertainment Las Vegas, United States Full time

    Summary: The revenue audit clerk accurately records and audits daily totals in a timely manner, ensuring smooth and efficient operations in the income control division of the finance department. · Essential Functions: · Enters daily information into revenue audit report forms and ...

  • Golden Route Operations

    Revenue Audit Clerk

    2 weeks ago

    Golden Route Operations Las Vegas, United States

    City · Las Vegas · State · NV · Shift · Day · Type of Shift · Full Time · Department · Finance & Accounting · Revenue Audit Clerk The Strat (Las Vegas, NV) · Description: · Summary: The revenue audit clerk accurately records and audits daily totals in a timely manner, ensur ...

  • Ultimate Staffing Services

    Receptionist Bilingual Spanish

    2 weeks ago

    Ultimate Staffing Services Las Vegas, United States

    Job Description · Job DescriptionBusy Las Vegas office is looking for someone wiht a strong background as a front desk clerk. · Qualified person must have a least 1yr of expereince doign the following duties: · Answer phones. · Work the front counter · Work the register · Suppor ...

  • Golden Route Operations

    Front Desk Agent

    2 weeks ago

    Golden Route Operations Las Vegas, United States

    City · Las Vegas · State · NV · Shift · Day · Type of Shift · Part Time · Department · Hotel Ops (excluding Housekeeping & EVS) · Front Desk Agent Arizona Charlie's Boulder (Las Vegas, NV) · Description: · Summary: Works under supervision of Front Desk Supervisor. Responsib ...

  • PAM Health

    Communications Clerk

    5 days ago

    PAM Health Las Vegas, United States

    Job Description · Job DescriptionCommunications Clerk · The Communications Clerk provides multi-line phone coverage for the facility in conjunction with reception and clerical duties. Performs other related duties as assigned or requested. This is a non-exempt position. · RESPON ...

  • Golden Entertainment, Inc.

    Front Desk Agent

    2 weeks ago

    Golden Entertainment, Inc. Las Vegas, United States

    Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints. · Essential Functions: · * Maintain complete know ...

  • Golden Entertainment, Inc.

    Revenue Audit Clerk

    2 weeks ago

    Golden Entertainment, Inc. Las Vegas, United States

    Summary: The revenue audit clerk accurately records and audits daily totals in a timely manner, ensuring smooth and efficient operations in the income control division of the finance department. · Essential Functions: · * Enters daily information into revenue audit report forms a ...

  • Lee, Landrum & Ingle

    File Clerk

    2 weeks ago

    Lee, Landrum & Ingle Las Vegas, United States

    Job Description · Job DescriptionLEE LAW FIRM seeks full-time file clerk/receptionist. Professional, organizational skills, ability to multi-task, and adeptness in greeting people and working well with others. · General Responsibilities/Duties: · Performs a broad variety of inter ...

  • Hooks Meng & Clement

    Copy Clerk

    4 weeks ago

    Hooks Meng & Clement Las Vegas, United States

    Job Description · Job DescriptionWe're looking for a professional and organized Copy Clerk (Full Time) to provide extraordinary customer service. Your primary job will be to serve as the first point of contact for incoming documents. Additional administrative duties include filin ...

  • FirstService Corporation

    Operations Agent

    2 weeks ago

    FirstService Corporation Sunrise, United States

    Job Overview: · Operations staff ensures the highest possible level of service is being offered to residents, guests, and service providers. Operation staff are responsible for meeting, greeting, and registering guests and residents, as well as assisting in operations of property ...