Patient Service Representative - Newport News, United States - TPMG Lung and Sleep at Newport News

Description

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

• Insurance Verification
• Procedure prior authorization preferred
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Excellent customer service skills.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Clinic

• 8 hour shift

• Customer service: 1 year (preferred)
• Medical terminology: 1 year (preferred)
• Computer skills: 1 year (preferred)

• Newport News, VA: Relocate before starting work (required)