- Collaborates with the Vice President of Resident Services and community partners to establish program goals, deliverables, scope, and methodologies.
- Creates and manages all program data and produces reports to track milestones, goals, and to identify and resolve any problem areas; presents data to drive strategic program decisions.
- Engages in outreach activities to drive program enrollment and participation and monitors and manages program attendance.
- Establishes quality standards and quality control procedures, consistently assessing programs and seeking opportunities for improvement.
- Builds strong relationships with community partners, prospective funders, stakeholders, and clients to ensure implemented solution meets defined success criteria.
- Ability to create and manage project/program budgets, and to work with the WHA Grant Writer and VP of Resident Services to seek and obtain funding as needed for programs.
- Collects regular client feedback and uses creativity to establish, improve, and refine services.
- Assists in the development of grant proposals, contracts, funding requests, and renewals as requested in seeking funds to sustain and expand programs.
- Regularly gathers, reviews, and acts on all required data within established timelines, including providing reports and metrics to the VP and department Chief.
- Develops and maintains working relationships with other WHA departments, vendors, and funders to garner support and participation.
- Attends meetings and trainings related to the program as requested.
- Performs similar job-related duties as assigned.
- Four (4) year college degree or equivalent experience required.
- Ability to create, coordinate and follow through on the administration of programs/projects.
- Ability to work independently, take initiative, and produce positive results.
- Attention to detail and analytical skills; ability to use data to drive program success.
- Familiarity with process improvement techniques and methodologies.
- Excellent interpersonal communication skills; ability to set expectations and goals, and to accept and deliver constructive feedback.
- Ability to work effectively with clients representing diverse backgrounds and cultures.
- An understanding of the cycle of poverty, its causes, and barriers faced by this demographic.
- Ability to manage multiple tasks and projects simultaneously, stay organized and meet deadlines.
- Excellent computer skills, specifically in Microsoft Teams, Word, Excel, and Outlook.
- Ability to be relied upon to be available for work.
- Valid, insurable driver's license required.
- Ability to spend prolonged periods sitting at a desk and working on a computer.
- Ability to spend occasional periods standing and walking, including climbing stairs, as well as balancing, stopping, kneeling, crouching, and/or crawling.
- Ability to occasionally lift, push, or pull up to 20 pounds.
- Ability to bend, handle materials, tools, or equipment, and reach with hands and/or arms.
- Work may be performed with or without reasonable accommodation to a known disability.
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Youth Program Coordinator - Worcester, United States - Worcester Housing Authority
Description
POSITION TITLE: Program Coordinator – Youth Programs
DEPARTMENT: Family and Resident Services
STATUS: Non-Exempt
SALARY: $50,000 - $60,000, dependent upon experience
ABOUT THE WHA:
At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we're not just providing housing – we're building futures. We're looking for candidates who are mission-focused, goal-driven, and passionate.
The WHA is committed to developing and supporting a diverse, equitable, and inclusive community both inside and outside of the workplace. Representation is important; our clients come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our agency stronger.
ABOUT THE POSITION:
One of the many ways the WHA is breaking the cycle of poverty among its residents is through the development of programs designed to target youth, equipping them with the skills, resources, and education needed to flourish, thrive, and achieve self-sufficiency. These programs include the WHA's summer camp programs, after-school learning center programs, arts programs, basketball program, as well as other educational and creative programming for WHA youth. Under the direction and supervision of the Vice President of Resident Services, the Program Coordinator will oversee the coordination and implementation of these programs from end to end, overseeing operations, managing budgets, working with partner agencies, achieving measurable results, and analyzing data and metrics to continuously refine and improve these programs or add additional programming that will benefit public housing youth and assist in achieving the mission of the WHA.
This is an onsite (not remote), fully benefitted position. Normal business hours are from Monday through Friday, 8:00 a.m. to 4:30 p.m., though this position may require occasional work outside of normal business hours for special events. This position may require driving to various WHA sites to coordinate programs or events.
ESSENTIAL FUNCTIONS:
OTHER RESPONSIBILITIES:
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
PHYSICAL REQUIREMENTS:
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