- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service.
- Assemble loan documentation as required necessary for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork.
- Screen and make calls, book appointments and provide administrative support as needed.
- Review all loan package documentation for discrepancies, omissions, and income calculation, then report any discrepancies to the loan originator.
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items.
- A valid Real Estate License is required for this job.
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred.
- Excellent customer service and communication skills and willingness to go above and beyond for customers and team.
- Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Having an NMLS license is not required, but is preferred.
- College degree in finance or banking is preferred. High school diploma or equivalent required.
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Mortgage Loan Originator Assistant - Seattle, United States - Chris Gurnee Realty
Description
Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? We're hiring a Mortgage Loan Officer Assistant who will work directly with and support our loan origination staff.
You'll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed.
If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.Responsibilities
Qualifications