Cma/rma - Eureka Clinic - Carle Health
Description
Department:
Eureka Clinic
- Entity: Peoria Service Area
- Job Category: Patient Care
- Employment Type: PRN
- As Needed
- Job ID: 42558
- Experience Required: Less than 1 year
- Education Required: HS Diploma/GED
- Shift: Day
- Location: Eureka, IL
- Usual Schedule: Variable 7:30am 530pm
- On Call Requirements: no
- Work Location: Carle Eureka Hospital
- Weekend Requirements: no
- Other Posting Information: Would consider CNA who wants to pursue a CMA certificate.
- Holiday Requirements: no
Position Summary:
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.
Qualifications:
EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED
CERTIFICATION & LICENSURE REQUIREMENTS
Certified Medical Assistant (CMA)
From one of the following certification bodies:
National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) or American Allied Health (AAH).
upon hire or Registered Medical Assistant (RMA)From one of the following registration bodies:
American Medical Technologists (AMT) or The American Registry of Medical Assistants (ARMA).
In addition, the ARMA registry requires:
Successful completion of a Registered/Certified Medical Assistant (RMA/CMA) program OR successful completion of Carle/Parkland Certified Medical Assistant (CMA) Academy.
upon hire.EXPERIENCE REQUIREMENTS
CMA experience preferred
SKILLS AND KNOWLEDGE
Capacity to learn and retain information. Strong customer service skills. Compassion and caring in dealing with others. Proficiency in basic computer skills.
Essential Functions:
- Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.
- Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies.
- Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing.
- Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider. CMA staff may retrieve and provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders.
- Administer medications per the provider order.
- Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.
- Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.
- Performs all duties of MA staff
- Completes RX refills and normal lab results from RN worklist
- Obtains detailed patient medical histories at intake appointments
- Administers vaccine and medications under ordering providers
- Excels in customer service, team building and problem solving abilities
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