Concierge - Hackensack, United States - Hekemian & Co., Inc.

Description

New luxury apartment community in Hackensack, NJ is looking for an exceptional concierge with a positive and friendly demeanor

As a Resident Services Coordinator, YOU are the first point of contact, welcoming residents and guests to our community in a friendly and genuine manner.

YOU provide insight about our community as well as share information about the local area. As the resident liaison, YOU handle each request in a timely fashion and always follow up.

YOU organize the flow of the lobby and manage the package center making sure every situation you handle ends with a smile.

YOU foster a strong partnership with the leasing, maintenance, and security personnel in order to stay on top of all necessary communication.

Most importantly, YOU are dedicated to developing and maintaining an on-going positive relationship with residents, and you deliver exceptional customer service with every interaction to ensure a maximum number of lease renewals.

Key Qualifications:

• Previous concierge or related customer service and/or guest services work in property management, hospitality or a related field; willing to train
• Excellent communication, interpersonal, and organizational skills.
• General computer knowledge. Proficiency with MS Office, Outlook and MRI a plus.

Skills:

• Selfstarter: Able to identify work that needs to be done and does it without required instruction.
• Courteous and communicative: Able to interact with, assist and exceed the expectations of residents and guests with daily and special requests.
• Possess a keen sense of urgency.
• A detailoriented Doer: Ability to solve practical problems using reasoning skills while paying close attention to the details

Hours:
Monday-Thursday 5pm-9pm

Hekemian & Co., Inc. and its affiliates are equal opportunity employers with a commitment to diversity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Job Type:
Part-time


Pay:
$20.00 per hour


Schedule:

• Evening shift
• Monday to Friday

Work Location:
In person