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    Night Auditor - Raleigh, United States - Concord Hospitality Enterprises

    Concord Hospitality Enterprises
    Concord Hospitality Enterprises Raleigh, United States

    1 week ago

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    Description

    Description

    We are hiring a Night Auditor $

    We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

    Role Responsibilities:

    As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

    Processing credit card transactions and other (restaurant, events, lounge) for the day

    Handling phone system, transferring calls, reservations, etcc

    Verify, balance and review hotel room availability

    Perform Check-in and Check-out procedures

    Administer guest payment policies and look for errors from the day shifts

    Prepare folios for the morning departing guests

    Maintain overall lobby appearance and assist with AM breakfast set up if needed

    Be versed in all hotel emergency procedures

    Here are some reasons our associates like working for us:

    Benefits

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

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