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Stevens Point

    Claims Manager - Stevens Point, WI, United States - Sentry

    Sentry
    Sentry Stevens Point, WI, United States

    4 weeks ago

    Default job background
    Description
    Provides technical expertise and work direction to a claim unit by reviewing and assigning claims to claim representatives. Ensures prompt and accurate file handling by prioritizing workloads and conducting file quality audits. Supervises and motivates assigned staff to provide quality file handling and settlement with superior customer service.

    This role will work out of our Stevens Point, WI office (Hybrid)

    You'll provide exceptional guidance and direction to a Commercial – Transportation unit in order to help Sentry maintain its level of standards and ensure a high level of customer service is provided to our policyholders and claimants.

    Provide settlement authorization for claims exceeding the authorization of the staff
    Ensure prompt and accurate file handling by prioritizing workloads and conducting file quality audits
    Monitors service by staff, identify needed improvements and develops and implements improvement programs
    Provide work direction for the assigned claims unit
    My assist, as necessary, in the investigation, negotiation, and closing of claims within assigned payment authorization

    Bachelor's degree or equivalent work experience
    Required 5 years of related work experience
    Technical knowledge of insurance policies and coverages, including a thorough knowledge of claim handling
    Previous experience in claims, including investigations and settlements

    Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
    ~ As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
    ~ Meal Subsidy available for associates who report to an office.
    ~401(K) plan with a dollar for dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
    ~ Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
    ~ Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
    ~ Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
    ~ Well-being and Employee Assistance programs
    ~ Sentry Foundation gift matching program to encourage charitable giving.

    We got our start in 1904 and have been helping businesses succeed and protect their futures ever since.

    Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States.

    Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States.

    From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

    Talent Acquisition Specialist


    It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.



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