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Somerset

    Office / Reservations / Retail - Somerset, United States - Four Points RV Resorts

    Four Points RV Resorts
    Four Points RV Resorts Somerset, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary:

    Pioneer Lakes RV Park - Office / Reservations / Retail

    • Maximum customer interaction
    • Must be able to handle customer complaints and inquiries
    • Must be able to keep customer information confidential
    • Willingness to strive for outstanding customer service
    • Must be comfortable answering phones and returning messages
    • Working reservation software, taking reservations, answering questions about campground and park amenities
    • Checking customers in and out, assemble check in packets
    • Processing payments
    • Answering emails
    • Scanning and photocopying documents
    • Must be comfortable working with money: closing a register for the day, maintaining change, and counting out change
    • Opening and closing the office
    • Handling paperwork
    • Need to learn layout of campground and lodging units, park and site amenities
    • Work with maintenance and housekeeping departments regarding check in and outs
    • Work with maintenance regarding customer needs at sites, firewood deliveries and propane fills
    • Must be comfortable working with money: closing a register for the day, maintaining change, counting out change
    • Must be comfortable working with reservation software/POS system
    • Keep store clean: dusting of shelves and merchandise, sweeping, vacuuming, removing garbage
    • Restocking of merchandise as it sells, unpacking boxes, tagging merchandise
    • Must be comfortable opening and closing the store
    • Have a basic knowledge of the campground and be aware of the current scheduled activities to answer guest questions
    • Must be able to handle working in a busy environment
    • Must have reliable transportation
    • Must be willing to work weekends and holidays
    • Must be able to lift 20 pounds
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