Sales and Finance Client Advisor - Johnstown, United States - Thomas Automotive Family LLC

Thomas Automotive Family LLC Johnstown, United States

3 weeks ago

Description

Thomas Automotive

Full Time Client Advisor Job Description

Position Information: The Thomas Automotive Client Advisor is a dynamic professional salesperson who is directly responsible for delivering exceptional customer service to all guests. The Client Advisor assists guests with new and pre-owned automotive inquiries, vehicle warranty and financial products, and the coordination of vehicle maintenance from Thomas. The Client Advisor works as part of a team committed to delivering exceptional service by building trust and confidence with all of our guests.

Areas of Emphasis:

Exemplify the Thomas Automotive Core Values: Positive, Trustworthy, Motivation, Compassion, and Dedication
Understand the Thomas Core Focus of "Bringing Integrity to the Automotive Industry" and "Building Trust and Confidence through Exceptional Service"
Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management
Be a great team member.
Successfully Maintain the following accountabilities
Maintain an appropriate objective to goal ratio
Effectively utilize the CRM and accurately document all aspects of the sales process
Maintain training as required through company, industry, and dealership for compliance
Maintain and improve product penetration through selling F&I products and services
Ensure accuracy of documentation at all stages of the sales process
Establish and meet individual sales goals and objectives while maintaining/improving CSI

Duties and Responsibilities:

Greet every customer, every day
Maintain high ethical standards when dealing with customers, co-workers and vendors.
Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
Understand, Internalize and Customize the Thomas Negotiation Free Sales Process and Digital Sales Process
Demonstrate a superior understanding of new vehicles, pre-owned vehicles and related financial products in order to provide an excellent retail and service experience to Thomas customers
Offer all relevant products and services associated with the sale of a new and/or preowned vehicle
Demonstrate new and pre-owned vehicles to customers. Verify the customer's understanding of the vehicle's operating features, warranty and paperwork
Effectively and accurately follow the Digital Sales Process (DSP) and prepare documents for the sale and delivery of new and preowned vehicles
Produce Weekly YouTube and Facebook video presentations related to sales and service opportunities
Proficiently understand and use the digital retailing systems accurately to maintain guest records for the enhancement of customer satisfaction and communication
Maintain 100% of required training and comply with all brand-specific delivery standards
Attend and enthusiastically participate in sales meetings and training opportunities
Know and understand the federal, state and local laws that govern retail auto sales
Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards

Requirements

Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. Valid in-state driver's license. Professional personal appearance. Excellent communication skills. Ability to sell a minimum quota according to dealership standards.

Working Conditions: Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Will spend time outdoors showing vehicles to prospective customers and to drive vehicles in traffic during test drives. Evening, holiday and weekend work hours will be required.

Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).

Thomas Automotive is an Equal Opportunity Employer

Lawyer (m/f/d) Litigation

4 days ago

Terra Nova Group Vinco, PA, United States Freelance

**Job Description**: You want to shape the future, prove your courage, and take control of your career. At Luther, you have the opportunity to do so. Here, the promotion of your talents and the development of your potential take center stage - in precise solutions for our clients ...
Corporate Customer Advisor for Company Pension Plans

4 days ago

Matrix Dynamics Davidsville, PA, United States Freelance

**Corporate Customer Advisor for Company Pension Plans (m/f/d)** · Join Germany's leading Allianz partnership. We strive to be the best company pension plan advisors in Germany and are rapidly expanding. We need you to achieve this goal Are you interested in working for the leadi ...
Financial Advisor

3 weeks ago

First Commonwealth Bank Johnstown, United States

As a Financial Advisor with First Commonwealth, your primary focus is to advise clients and prospects on a full range of investment, retirement and insurance products in order to best meet their needs. With a sense of urgency you work to collect and analyze income, assets and deb ...
Salesperson / Career changer in sales (m/f/d)

4 days ago

Eclipse Technologies Friesville, PA, United States Freelance

Sales Consultant / Ambassador / Sales Advisor / Fundraiser / Sales Representative (m/f/d) for Non-Profit Organizations - Career changers (50+ welcome) · We are currently seeking "Stand Advertising Employees" in your area for immediate start. · At our company, you can choose whic ...
Works Council Consultant

3 weeks ago

Nexus Innovations Donegal, United States

Sweco is Europe's largest architecture and engineering firm, with over 35 locations in Germany alone. Together with our clients and the expertise of over architects, engineers, and other specialists across Europe, we create sustainable solutions and shape society for the future. ...
HR Generalist

2 days ago

System One San Francisco, United States Permanent

System One is currently seeking an HR Generalist for an industry-leading client in the Latrobe, PA area. · Supports the facility in the administration of all Human Resources policies and procedures.Serves as a resource and advisor for topics such as employee performance, reward ...
Associate Director

3 weeks ago

Pinkerton Indiana, United States

Associate Director (Hybrid) · Indianapolis, IN - United States · We are as invested in your career as you are. · As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe ...
Account Manager, Field Sales

1 week ago

PIMCO United, United States

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capita ...
Residential Advisor

1 week ago

St Luke's University Health Network Sellersville, United States

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...
Data Engineer

3 weeks ago

Techjobzone Indiana, United States

Data Analyst, IN MFN: Unveiling the Role at Amazon Introduction to Amazon Careers Amazon, the global giant in e-commerce, is ... · Exploring Internship Opportunities at Mumbai Shivaji Park: A Gateway to Career Advancement Are you ready to embark on a transformative ... · Unveilin ...
financial consultant

3 weeks ago

Manning & Napier Group, LLC Indiana, United States

As a Financial Consultant, you will collaborate with our current clients while simultaneously developing new relationships across various client types (such as high net worth individuals, endowments & foundations, businesses, and qualified plans). Our current investment services ...
Service Advisor

3 weeks ago

Transteck Inc. Duncansville, United States

TRANSTECK, INC. · JOB DESCRIPTION · Job Title: Service Advisor · Job Reports To: Service Manager · Exempt or Non-Exempt: Exempt · Full-Time or Part-Time: Full Time · Job Summary: · Maintain customer relationships and effectively communicate status of repairs. · Essential Job Func ...
Residential Advisor

1 week ago

St Luke's University Health Network Sellersville, United States Part time

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...
Residential Advisor

1 week ago

St Luke's University Health Network Sellersville, United States Part time

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...
Insurance Agent

1 week ago

Horace Mann United, United States

In a world of Insurance Agent and Financial Advisor gigs, not all are cut from the same cloth. · It's not about rowing harder, but choosing the right boat. · Horace Mann has a $1.3M P&C and Life & Retirement book available for an experienced Insurance P&C, Life and Retirement A ...
Relationship Manager

3 weeks ago

PCS Retirement LLC United, United States

Job Type · Full-time · Description · Company Overview: · PCS Retirement, LLC is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants repres ...
Financial Consultant

3 weeks ago

Manning & Napier Advisors Indiana, United States

Summary · As a Financial Consultant, you will collaborate with our current clients while simultaneously developing new relationships across various client types (such as high net worth individuals, endowments & foundations, businesses, and qualified plans). Our current investment ...
Infrastructure & Technology Package Specialist: SAP HANA Basis Professional Ahmedabad, IN

3 weeks ago

IBM Indiana, United States

Introduction · In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients ...
Residential Advisor

1 week ago

St. Luke's University Health Network Sellersville, United States

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...
HR Generalist

3 weeks ago

System One Latrobe, United States

System One is currently seeking an HR Generalist for an industry-leading client in the Latrobe, PA area. · Supports the facility in the administration of all Human Resources policies and procedures. · Serves as a resource and advisor for topics such as employee performance, rew ...