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    Customer Service Associate - San Antonio, United States - Vincero

    Vincero
    Vincero San Antonio, United States

    1 week ago

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    Description
    Company Description

    Position Overview: We are currently seeking a Customer Service Associate to join our retail team. This role is perfect for individuals who are passionate about delivering outstanding service, have excellent communication skills, and enjoy working in a dynamic retail environment.

    Responsibilities:
    • Greet customers with a warm and friendly demeanor as they enter the store.
    • Assist customers with product inquiries, locating items, and making purchasing decisions.
    • Process transactions accurately and efficiently using our point-of-sale system.
    • Handle customer complaints and concerns with empathy and professionalism, striving for swift resolution.
    • Maintain a neat and organized store environment by restocking shelves, tidying displays, and ensuring cleanliness.
    • Collaborate with team members to achieve sales goals and uphold company standards of service.
    • Stay informed about product features, promotions, and sales events to provide accurate information to customers.
    Job Description

    Qualifications

    Qualifications:
    • Previous experience in customer service, retail, or a related field preferred.
    • Exceptional communication skills, both verbal and written.
    • Ability to remain calm and composed under pressure while addressing customer issues.
    • Strong attention to detail and accuracy in handling transactions.
    • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
    • A positive attitude and willingness to go above and beyond to ensure customer satisfaction.
    Additional Information

    All your information will be

    Benefits:
    • Competitive hourly wage with opportunities for performance-based incentives.
    • Employee discounts on merchandise.
    • Comprehensive training and ongoing development opportunities.
    • Supportive team environment with opportunities for advancement.
    kept confidential according to EEO guidelines.
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