Jobs
>
Ashburn

    Data Center, Service Engineer - Ashburn, United States - Knewin

    Knewin
    Knewin Ashburn, United States

    1 week ago

    Default job background
    Description
    Job Req ID: 23192


    About Supermicro:


    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.

    We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.

    Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

    We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.


    Job Summary:
    Support Supermicro Global Service Installation Team and help build a world class service organization.

    This position requires the ability to work flexible hours including nights and weekends as required in completion of equipment installation in a data center work environment.

    Provide racking & stacking, copper/fibre cabling of server and network equipment. To provide technical support for installed equipment pertaining to hardware and software functionalities.


    Essential Duties and Responsibilities:
    Includes the following essential duties and responsibilities (other duties may also be assigned):


    • Knowledge of rack elevations / cable mapping for the installation for customer solution projects.
    • Assist / support the deployment of server, storage, and networking equipment.
    • Perform physical installation, rack and stack, cabling, and networking of data center hardware.
    • Coordinate with the engineering team to ensure seamless integration of hardware solutions.
    • Collaborate with the engineering team to ensure proper hardware deployment according to specifications.
    • Conduct quality checks and test system functionality post-installation.
    • Provide frontline technical support to end-users via phone, email, and ticketing system.
    • Diagnose and troubleshoot hardware, software, and network-related issues.
    • Escalate complex problems to higher-level support teams when necessary.
    • Be willing to travel up to 50% of the time to customer installations or troubleshooting customer issues at customers data centers by air or ground transportation.

    Qualifications:

    • 5 years of experience in servicing complex X86 systems and components.
    • Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering
    • Or an Associate's degree in Electrical / Electronic Engineering, or equivalent discipline, plus equivalent years of relevant experience, preferably in the servicing of X86 systems and components.
    • 5 years of experience in servicing complex X86 systems and components.
    • Minimum two years of experience with Customer Support.
    • Demonstrated hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues.
    • Ability to solve problems and make decisions as necessary.
    • Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions.
    • Working knowledge of MS Suites with emphasis of Excel, PowerPoint & Project.
    • Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies.
    • Emphasize on break / fix and onsite Customer Service.
    • Experience in communicating with internal and external customers to explain total solutions.
    • Hands-on experience with Enterprise grade server hardware.
    • Must be punctual and detail oriented.
    • Strong written and verbal communication skills, project management skills, solid time management skills.
    • The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines.
    • Preferred certification in Windows, Linux and network protocols.
    • Must have valid license and reliable automobile
    Salary Range

    $70,000 - $100,000

    The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role.

    In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

    EEO Statement

    Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.

    It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

    #J-18808-Ljbffr
  • Knewin

    Service Engineer

    1 week ago

    Knewin Ashburn, United States

    Job Req ID: 22525 · About Supermicro: · Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing ...

  • L3Harris Technologies

    Specialist, Engineering Services

    1 week ago

    L3Harris Technologies Chantilly, United States

    **Job Title: Specialist, Engineering Services (Hardware Integration)** · **Job Code: 11061** · **Job Location**: Chantilly, VA** · **Job **Description**: · This position entails supporting System Integration and Test (SI&T) engineers and Technical Trainers by supporting integrati ...

  • CACI International

    Service Desk Engineer

    1 week ago

    CACI International Ashburn, United States

    Service Desk Engineer · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: Secret · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Local · What You'll Get to Do: · CACI's Agile Solution Factory ( ...

  • CACI International

    Service Desk Engineer

    1 week ago

    CACI International Ashburn, United States

    Service Desk Engineer · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: Secret · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Local · What You'll Get to Do: · CACI's Agile Solution Factory ( ...

  • Delta Electronics (Americas)

    Field Services Engineer

    1 week ago

    Delta Electronics (Americas) Ashburn, United States

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV ...

  • Delta Electronics (Americas)

    Field Services Engineer

    6 days ago

    Delta Electronics (Americas) Ashburn, United States

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV ...

  • Park Place Technologies

    Field Service Engineer

    1 day ago

    Park Place Technologies Ashburn, United States Full time

    Field Service Engineer · The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreeme ...

  • Super Micro Computer

    Data Center, Service Engineer

    1 week ago

    Super Micro Computer Ashburn, United States

    Job Req ID: 23192 · About Supermicro: · Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing ...

  • Paul Davis Restoration of Northern Virginia

    Emergency Recovery Coordinator

    1 week ago

    Paul Davis Restoration of Northern Virginia Ashburn, United States

    **Emergency Recovery Coordinator - Property Restoration** · **Job Purpose** · Emergency Recovery Coordinators focus on customer care, securing project opportunities for Emergency and Restoration Services, provide quick response, competitive pricing, and product differentiation ba ...

  • Mechanical Engineering and Construction Corporation

    Hvacr Service Technicians I, Ii

    1 week ago

    Mechanical Engineering and Construction Corporation Ashburn, United States

    **Commercial / Industrial HVACR Service Technicians - Multiple Openings** · - All Levels including Apprentices, Level 1, Level 2 and Level 3 Technicians · Mechanical Engineering and Construction Corp. (MEC2) is an established and well-respected engineering, construction, and HVAC ...

  • vortal soft

    Data Center Technician

    2 days ago

    vortal soft Ashburn, United States

    Role - Customer Engineer · Client - Maintech Corp · We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing their technical knowledge, they will have the responsibility ...

  • Wipro Limited

    Lead Administrator

    5 days ago

    Wipro Limited Ashburn, United States

    Ashburn, Virginia · - Tech Hiring · **Job Description**: · **About Wipro**: · Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformat ...

  • VortalSoft Usa

    Data Center Technician

    2 days ago

    VortalSoft Usa Ashburn, United States

    **Role - Data Center technician (Customer Engineer)** · **Location -Ashburn, VA** · We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, t ...

  • Telos Corporation

    Technical Writer Associate- Itg

    1 week ago

    Telos Corporation Ashburn, United States

    **Job Description**: · The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas ...

  • Apex Ventures

    IT System Engineer Military IT Services

    1 week ago

    Apex Ventures Farragut, United States

    As the IT system house of the German Armed Forces and IT service provider of the federal government, we offer comprehensive IT services from a single source. With over 7,000 employees, we are one of the top ten IT service providers in Germany. We are looking for authentic IT enth ...

  • SAIC

    Software Requirements Lead

    5 days ago

    SAIC Ashburn, United States

    Job ID: · **Location**:REMOTE WORK, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Bus Solutions Eng · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:None · **Clearance Level Must Be Able to Obtain* ...

  • Unacast

    Api Team Lead

    1 day ago

    Unacast Ashburn, United States

    Are you a leader that loves all things APIs? · At Unacast, we believe in agile, self-organizing teams that create valuable products, innovate and use the latest proven technologies. As a Team Leader for one of our most important product teams, you will play a vital role in one of ...

  • SAIC

    Upcoming Uspto Pbcms Opportunity

    4 days ago

    SAIC Ashburn, United States

    Job ID: · **Location**:REMOTE WORK, VA, US · **Date Posted**: · **Category**:Software · **Subcategory**: · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:None · **Clearance Level Must Be Able to Obtain**:Public Trust · **Potential fo ...

  • SAIC

    Cybersecurity Specialist

    1 day ago

    SAIC Ashburn, United States

    Job ID: · **Location**:REMOTE WORK, VA, US · **Date Posted**: · **Category**:Cyber · **Subcategory**:Cybersecurity Spec · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:None · **Clearance Level Must Be Able to Obtain**:None · **Poten ...

  • Vortalsoft

    Data Center Technician

    2 days ago

    Vortalsoft Ashburn, United States

    We are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and effic ...