Infrastructure Technician Mccormick Place - Chicago, United States - Oak View Group
Description
Overview:
This role will pays an hourly wage of $25 to $35.
For FT roles:
Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
(06/21/2024)Responsibilities:
- Activity completes tasks to ensure the maintenance of network infrastructure in a status that fully meets the administrative and event capacity and performance requirements.
- Troubleshoots and resolves issues with the network infrastructure including controllers, access points, packet shapers, switches, routers, software, etc.
- Works with show management and exhibitors to identify, troubleshoot and resolve issues.
- Logs any issues or abnormalities for tracking of trending issues and quality control.
- Makes recommendations to Infrastructure manager for improvements in equipment, software, and processes to maintain and enhance the current network environment and to meet changing customer needs.
- Performs other duties as assigned.
- Monitor network performance and troubleshoots problem areas as required.
- Oversee network traffic along with LAN and WAN installation.
- Inspect LAN and WAN infrastructure for problems.
- Design and install highfunctioning computer network connections including cabling.
- Address and solve system failures to increase network uptime.
Qualifications:
- 13 years' experience in a technical position.
- A degree in information technology or a computer science field, along with a good knowledge of networking protocols and services such as TCP/IP, DNS, DHCP, and VPN..
- Proficiency with a MAC and Windows operating systems.
- Excellent knowledge of computers (PC, Laptop and Mac) and peripherals.
- Flexibility to work a variety of shifts.
- Available to work overtime and possible weekends.
- Excellent oral and written communication skills.
- A+ Customer Service a must.
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